Knowledge Management Coordinator (UK or Ireland flexible location)

London, England, United Kingdom

12/19/2024

Knowledge Management Coordinator, Strategy and Performance Department - Flexible within UK or Ireland location

Role

Reporting to the Group Knowledge Manager, the Knowledge Management Coordinator will be responsible for capturing knowledge from across the Sisk Group operating divisions and functions for sharing through the Knowledge Hub.

Predominantly, this will involve developing case study content in a written form, though the candidate will be encouraged to find the medium through which the information can be absorbed best.

In addition, under the guidance and management of the Group Knowledge Manager, the role will be responsible for administering the annual Research & Development (R&D) tax credit claim process in both Ireland and the UK, ensuring that Sisk’s R&D consultants get access to the information they need to build reports and writing up case studies on everything identified for sharing internally.

This role is in the Data Insights & Knowledge Management team and as such the successful candidate will be encouraged to maintain a strong database for drawing insights from our knowledge and R&D information. Support and guidance will be provided as necessary.

This is potentially an excellent role for bid writers and proposal coordinators looking to step back from the pressures of a deadline driven environment.

John Sisk & Son have been building excellence as a family-owned international construction company by offering trust, certainty and value to our clients whilst being at the heart of change.

Location

The candidate will need to be based out of one of our Ireland or UK offices, with potential for some home working. However, the role will include travel to project offices across Ireland, the UK and Europe as necessary and the candidate must therefore have flexibility to travel.

Key Responsibilities

• Support project staff to record good practice and learning including:
• Working with the Group Knowledge Manager to identify knowledge to capture
• Interview project staff to gather details required
• Write-up case studies and assign tags for inclusion in the Knowledge Base
• Support Lessons learned process
• Support Group Knowledge Manager in taking notes at workshops
• Track and write-up case studies identified through this process
• Co-ordinate the annual R&D claim process including:
• Tracking progress
• Arranging meetings between the consultants and Sisk project teams, and note taking
• Keeping good records of activity claimed and not claimed
• Identifying and writing up case studies for R&D activity to share internally
• Seeking to improve the process to reduce burden of effort and maintain good annual records
• Support Knowledge Management team to maintain the Knowledge Hub

Qualifications

• A strong capability with written English, evidenced through education and/or a role where writing reports, bids or similar was a main responsibility
• An ability to simplify technical concepts for non-experts to understand
• Strong organizational and co-ordination skills
• A tenacious personality would be of benefit. You will be working with people who have other priorities and will need to be patient and persistent to deliver your output
• A strong capability and willingness to communicate effectively with stakeholders at different levels, this will include phone calls and in-person visits alongside using digital tools
• Ability and willingness to travel across Sisk geographies in Ireland, the UK and Europe. A driving license is essential, particularly for our Irish business
• A history of working in the construction industry would be highly beneficial
  
  

Progression

This role will give the candidate a grounding in the skills and challenges of knowledge management in a construction industry environment. Opportunities will be available to develop facilitation skills, learn about lessons learned programmes and Lean techniques to support continuous improvement. It will allow the candidate to hone co-ordination and networking skills. All the skills required to develop into a multi-faceted Knowledge Manager role.

Working alongside the data insights team will also give the candidate an insight into data-driven knowledge management and provide more data-oriented opportunities for career development and growth.

Benefits

• Competitive Salary with yearly increase
• Healthcare
• 26 days holiday (option to purchase 5 more)
• Employer pension
• Death in service – life assurance
• Competitive mileage rate
• Travel expenses
• Flexible and remote working
• Enhanced parental leave
• Professional and Educational development
  
  

Our people are at the heart of our success and our proposition to them is work with purpose, have time for life, build a career with no limits and surround yourself with great people.

Our Internal Recruitment Team fulfil all vacancies on a direct basis. Unsolicited contact by unapproved agencies (sharing speculative CVs) will not be accepted and introductory fees will not apply.

• The full job specification is available on request
  
  

At Sisk we are committed to attracting and hiring diverse talent into our organisation. We know the confidence gap and imposter phenomenon can get in the way of meeting remarkable candidates. We also know that candidates from underrepresented backgrounds often don't apply for roles if they don't feel they meet all the criteria. Give your transferable skills the chance to tell the full story. It’s not all about your technical expertise. Don’t hold back, we’d love to hear from you.