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Copyright © 2025
Copyright © 2025
Disclaimer: Hunt UK Visa Sponsors aggregates job listings from publicly available sources, such as search engines, to assist with your job hunting. We do not claim affiliation with Marshmallow. For the most up-to-date job details, please visit the official website by clicking "Apply Now."
About Marshmallow
We build financial products that accelerate the economic freedom for people who move across borders. We started with car insurance — insuring over a million drivers — and we’re scaling beyond. Tens of millions of people move countries each year, facing overlooked financial challenges. Our future is in building financial products around their needs to positively impact their lives.
How we work
We’re really proud of the culture we’ve created. We push for progress every day, because we know that we’ll only hit big milestones by taking lots of smaller steps. We’re always open to helping our team mates, sharing our ideas, experience and knowledge to solve problems together. We take risks, think creatively and experiment relentlessly to meet our customer’s needs, and never pass blame when things go wrong. We encourage people at all levels to take ownership of their work, and to be bold in challenging how we do things. Everyone has a voice and the opportunity to make an impact.
And autonomy and ownership are only possible with clear direction. That’s why we collaborate to do in-depth planning twice a year, and make sure we leave with clear goals and objectives that flow from top to bottom. To make sure we’re as aligned as possible across functions, most of our work rolls up into four tribes; Acquisition, Retention, Claims and Pricing, Underwriting & Fraud. Each tribe has multiple teams embedded in it, working cross-functionally to do great work.
We’re so excited for all of the challenges up ahead, and we need more people to help us tackle them! If life at Marshmallow sounds like it could be for you, explore our culture handbook or read our blog to find out more.
The Claims Team
We believe the claims experience in insurance can—and should—be better. Our mission is to deliver the most delightful and efficient claims journey for our customers, turning a traditionally frustrating process into something human, fair, and fast.
As a startup, we move quickly. That means being adaptable, curious, and collaborative. You'll work closely with both internal teams and external partners to help us build a best-in-class claims operation. Strong relationships are key to ensuring we always deliver outstanding service together.
The Large Loss Team
Our Large Loss Specialists handle Marshmallow’s most complex and high-value claims, often involving catastrophic injuries such as brain and spinal trauma, psychiatric injury, complex fractures, nerve damage, and more.
Beyond handling claims, the team also acts as a centre of technical expertise, supporting the wider claims function by sharing insights, driving consistency, and ensuring fair outcomes for customers.
What You’ll Be Doing
Note: As this is a newly created role, responsibilities may evolve as the function develops.
Who You Are
What We’re Looking For
Perks of the job
Plus all the rest; 33 days holiday, pension, cycle to work scheme, monthly team socials and company-wide socials every month!
Our process
We’ll let you know if you’re invited to an interview or not. But, as a small team with a lot of applications to consider, we can’t give individual feedback on each application
Background checks
To meet our regulatory obligations as an FCA-authorised financial services company, we need to do some background checks on all new hires. That means carrying out a DBS check and making sure you don't have any live criminal proceedings. Feel free to ask our Talent Acquisition team if you have any questions about this!
Everyone belongs at Marshmallow
At Marshmallow, we want to hire people from all walks of life with the passion and skills needed to help us achieve our company mission. To do that, we're committed to hiring without judgement, prejudice or bias.
We encourage everyone to apply for our open roles. Gender identity, race, ethnicity, sexual orientation, age or background does not affect how we process job applications.
We're working hard to build an inclusive culture that empowers our people to do their best work, have fun and feel that they belong.