Description
Lead, Global Medical Channels Enablement
About Astellas
At Astellas, experience is coupled energised with a relentless challenger spirit.
Our global vision for Patient Centricity is to support the development of innovative health solutions through a deep understanding of the patient experience. At Astellas, Patient Centricity isn’t a buzzword - it’s a guiding principle for action. We believe all staff have a role to play in creating a patient-centric culture and integrating an awareness of the patient into our everyday working practices, regardless of our role, team or division.
We are unusual in our ability to combine the experience, expertise and resources of an established company with the agility, flexibility and tenacity of a start-up. Relentless curiosity and a hunger for discovery flows throughout our entire organisation.
We harness the latest technology and insights from big data with our research expertise to create powerful solutions that could transform the way doctors and nurses treat and care for their patients. We are accelerating product development, driving operational efficiencies and gaining a better understanding of the needs of patients and their healthcare providers.
We partner and collaborate with academic research institutes and biotechnology companies who share our passion for bringing breakthrough discoveries to patients.
The Opportunity
As the Lead, Global Medical Channels Enablement, you will provide the single voice representing non-personal medical channel (e.g. websites, social media) requirements worldwide and be an expert both within the medical affairs (MA) function as well as across the various technology platforms to ensure that the non-personal medical channels available to Astellas customers are fit for purpose to meet local business needs.
In this role your primary focus will be to drive continuous improvement that enables MA to deliver best-in-class external engagements and to ensure an integrated approach to drive high impact solutions with effective deployment of changes. You will put in and practice your solid understanding of industry best practices as well as emerging technology while applying local regulatory requirements to create a scalable and sustainable global framework that delivers quality and value to both internal and external stakeholders.
Hybrid Working
At Astellas we recognise the importance of balancing your work and home life, so we offer a hybrid working solution allowing time to connect with colleagues in person at the office alongside the flexibility to work from home; optimising the most productive work environment for you to succeed and deliver.
Key Responsibilities
- Possess and maintain subject matter expertise across medical affairs non-promotional nature and functional areas, technology platforms, and underlying data structure leveraged by MA personnel in order to effectively distill various local business needs into sustainable and scalable global solutions as the business process owner (BPO) for non-personal medical channels, including but not limited to websites and social media.
- Identify, define and prioritize user requirements and continuously improve upon suite of global medical channel processes and corresponding technology platforms and integrations required to drive data-driven, targeted scientific exchange based on customer preferences (e.g. SOPs, Master Data Management [MDM], Data Visualization/Dashboards, etc.).
- Establish and maintain high-quality standards to ensure consistent, compliant worldwide implementation of new non-personal medical channels to meet local brand team demands as they arise.
- Co-lead cross-functional value team alongside Customer Engagement Excellence and DigitalX counterparts to develop enterprise engagement solutions beyond Medical Affairs as applicable.
- Contribute to and/or lead development of enduring materials and programs (e.g. live sessions, LMS modules, work aids, etc.) in collaboration with Training teams to optimize end user onboarding and adoption of new and existing medical processes and platforms.
- Partner with relevant Medical Affairs and other cross-functional stakeholders (e.g. DigitalX, Commercial, Pharmacovigiliance, Legal, Ethics & Compliance, Data Privacy, Regulatory Affairs, Quality Assurance, etc.) to align on deliverables impacting their respective areas.
Essential Knowledge & Experience
- Extensive experience in the healthcare industry, including Medical Affairs function unit/area.
- Excellent understanding of non-personal medical channel platforms (e.g. Adobe Experience Manager, Vault MedComms, etc.), dashboards, analytics, and underlying data structures.
- Solid understanding of legal/regulatory/compliance requirements and guidelines with respect to non-personal medical channel engagement in the pharmaceutical industry.
- Ability to recognize and anticipate challenges and manage complex projects.
- Strong written and oral communications skills.
- Ability to influence and collaborate with peers, oversee and guide the work of other colleagues to achieve meaningful outcomes and deliver impactful value.
Preferred Experience
- Exposure to a global working environment.
- Business Process Owner/System Owner experience.
- Website and/or social media development experience.
Education
- Bachelor’s Degree in Health-Related Sciences, Business/Management, or equivalent.
- Master’s Degree in Health-Related Sciences, Computer Science, Business Administration or equivalent.
Additional Information
- This is a permanent full-time position.
- Location: This position is based in the United Kingdom.
- This position follows our hybrid working model. Role requires a blend of home and a minimum of 1 day per quarter in our Addlestone, United Kingdom office. Flexibility may be required in line with business need. Candidates must be located within a commutable distance of the office.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
