Lead Intelligence Analyst

Royal Tunbridge Wells, England, United Kingdom

12/18/2024

Company Description

Location: Hybrid Tunbridge Wells 60% work from home 40% work from the office

Salary: Up to £38k D.O.E.

Additional Benefits: Up-to 10% annual bonus

Hours: Monday to Friday, between 8am and 5.30pm

Thought The AA only provide roadside assistance? Think again.

For over 100 years, we’ve continued to evolve and adapt. Today, as the nation’s number one motoring organisation, we offer a range of excellent products and services to millions of customers from roadside assistance to home and motor insurance as well as providing the latest driving technologies. As we continue to expand, diversify, and modernise, joining us as a Lead Intelligence Analyst, you’ll play a key part to our success and join us on this exciting motoring journey.

This is the job

Do you have an eye for detail?

We are looking for an assertive Counter Fraud Intelligence Lead to join our team.

In this role, you will lead an Intelligence Team, support ongoing investigations, and contribute to the production of intelligence products that inform decision-making.

You will support the Counter Fraud department in achieving key objectives to prevent and detect fraud by effectively managing internal and industry intelligence within ongoing claims and policies.

You will be part of a growing Counter Fraud department with an entrepreneurial spirit. Strong interpersonal skills are essential, along with the ability to generate ideas to shape processes and procedures within the department.

What will I be doing?

• Actively leading a team of intelligence analysts to effectively ingest and develop credible intelligence data from various sources to identify internal fraud exposure within our claims and policy areas
• Identifying focused intelligence and ensuring data is properly prioritised, leading to better and more targeted outcomes
• Ensuring compliance with national standards and relevant legislation
• Leading and guiding a team of intelligence analysts, providing mentoring, coaching, and support to maximise their development, efficiency, and morale.
• Collaborating with Intelligence Analysts, Claims and Policy Validation Teams, and our partners to achieve key objectives
• Constantly striving to evolve the way we utilise, store, and distribute intelligence to stay ahead of the latest fraud trends
• Reviewing and providing feedback on analysis resulting from new technologies to ensure optimised functionality and best outcomes
• Effectively ingest intelligence data from various sources to identify internal fraud exposure within ongoing claims and policies
• Serving as a lead referral point and engage with internal stakeholders, external companies, and intelligence agencies to identify cross-industry fraud exposure
• Identifying, planning, and using intelligence resources as needed to ensure operational effectiveness
  
  

What do I need?

• Experience in a Counter Fraud role within the insurance industry, preferably as an Intelligence Analyst or in a similar position is desirable
• Knowledge of the evolving landscape of insurance fraud and strategies to combat it using intelligence
• Strong technical expertise and the creativity to generate innovative ideas
• Keen attention to detail with the ability to interpret diverse datasets
• Effective communication and interpersonal skills
• Proficiency in Microsoft Excel, Word, and Outlook
• Desirable knowledge of SQL
• Proven ability to evaluate and shape processes and procedures to meet business needs
• Experience and knowledge of SIRA counter fraud systems would be desirable
  
  

Additional information

Benefits

We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:

• Free AA breakdown membership from day 1, 50% discount for family and friends in the first year plus discounts on other AA products
• 25 days annual leave plus bank holidays + the option to buy additional annual leave
• Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
• Pension scheme available up to 7% contribution
• Access to the EV discount scheme
  
  

Plus, so much more!

We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.

As part of the onboarding process, we complete several pre-employment checks including work reference, credit, and criminal record checks.

We may close the vacancy sooner than the advertised date if we get a high volume of applications, please apply now if you are interested.