Lead Receptionist

Enniskillen, Northern Ireland, United Kingdom

1/20/2025

🦷 Exciting Opportunity! Join Our Team at Bupa Dental Care Enniskillen 🦷

Position: Lead Receptionist (Full-Time Fixed Term 12 Months)

📍 Location: Enniskillen, Northern Ireland

⏰ Working Hours

• Monday: 8:30 AM - 5:30 PM
• Tuesday: 8:30 AM - 5:30 PM
• Wednesday: 8:30 AM - 5:30 PM
• Thursday: 8:30 AM - 5:30 PM
• Friday: 8:30 AM - 5:30 PM
  
  

Nicola McWilliams is thrilled to announce an exciting opportunity for a motivated and experienced Lead Receptionist to join our friendly team at Bupa Dental Care Enniskillen!

✨ What You'll Love About This Role

• Conveniently located in the heart of Enniskillen, with beautiful surroundings, shops, and cafes nearby.
• Accessible by public transport 🚍 and offering on-site parking 🚗 for your convenience.
• A dynamic and supportive workplace with opportunities to grow your skills.
  
  

🛠 Essential Requirements

We are looking for a highly skilled receptionist who is ready to take on the lead role. To succeed in this position, you must have:

• Advanced receptionist skills, including handling complex scheduling, patient management, and multitasking.
• A strong ability to lead and mentor others in reception duties.
• Excellent communication and organisational skills to deliver outstanding service to our patients.
  
  

💼 Why Join Bupa Dental Care?

At Bupa, we are committed to providing exceptional care to our patients while supporting our employees to thrive in their roles.

If you’re ready to take the next step in your career and bring your expertise to a leadership position, we’d love to hear from you!

Let’s shape the future of patient care together! 🌟

Here at Bupa Dental Care our people are at the heart of everything we do, because we care. We have created environments where people can look forward to coming to work, feel empowered and benefit from working collaboratively with brilliant and talented experts.

Lead Receptionist Role And Responsibilities

• Oversee reception and staff rotas
• Meeting and greeting patients, providing a great first impression and patient journey
• Booking and amending appointments, answering the phone, updating patient records
• Co-ordinating the care packages for our patients that has been provided by our clinicians
• Confident in promoting and upselling Bupa Dental Care products and services including Plan options, Finance and Insurance claims
• Excellent customer service skills face to face, telephone and via email
• Supporting the Practice Manager and clinical team with the smooth running of the practice
• Handling payments
• Accessing sensitive information whilst maintaining patient confidentiality
  
  

Your Skills And Experience

• Confident leading a team
• Ability to be positive and professional in a fast-paced environment
• Previous administration or receptionist experience, preferably within a healthcare setting
• Strong communication skills face to face, via telephone and email
• Proficient with Microsoft Word and Outlook with overall strong organisation skills
• Previous experience with promoting company products and services
• Preferred Dentally experience
  
  

Your Salary And Benefits

We make life better for millions. That includes yours. Here are just some of the benefits on offer when you join Bupa Dental Care:

• Competitive pay rates and the opportunity to increase this through training and development
• Access to MyHealthcare which gives you quick, easy access to free support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support – all available from one phone number. You will also receive the MyHealthcare Allowance, an annual allowance which is redeemable against a menu of Bupa healthcare products, all to the approximate value of £350.
• My Bupa Extras - discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your financial wellbeing.
• Access to discounts at a wide variety of gyms and fitness facilities across the UK. This benefit includes access to online digital fitness providers too.
• Our mental health approach brings together a wide range of support such as our Employee Assistance Programme (EAP), Family Mental HealthLine and access to Personal Energy - Bupa’s own wellbeing programme.
• Discounted dental insurance which can be extended to immediate family members.
• Additional health and wellbeing benefits include Cycle to Work Scheme, free annual Flu vaccine, discounted eye tests and Bupa’s Menopause Plan.
• Wagestream – Access your income before payday, if and when you need it.
• Access to career pathways and support throughout your working life with Bupa Dental Care
• And many more, just ask.
  
  

So why wait? Apply now to be part of a brilliant team.

To find out more about working with us, find us on LinkedIn, Facebook and Instagram

Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. 

Bupa Dental Care is an equal opportunities employer