Job Description Summary
GE Vernova is accelerating the path to more reliable, affordable, and sustainable energy, while helping our customers power economies and deliver the electricity that is vital to health, safety, security, and improved quality of life. Are you excited at the opportunity to electrify and decarbonize the world?
Reporting directly to the UK Service Leader, as the Technical Application Engineer, you will be a key member of the operations team. In this role, you will provide engineering support, conduct surveys at customer sites, assist the commercial team, and answer customer queries related to GE-installed Protection and Control systems. You will also be responsible for providing training to both internal and external customers.
As the successful candidate, you will work within defined parameters to make decisions, apply technical concepts to issues of moderate to high complexity, and resolve issues through immediate action or short-term planning.
Job Description
Main Responsibilities
- Review, analyze, and resolve assigned customer application inquiries using sound engineering principles, while adhering to business standards, practices, procedures, and product/deadline requirements.
- Collaborate with the commercial/sales team to ensure the best technical solution aligns with customer specifications.
- Provide technical support to the Operations/Service teams to assist with project execution, FATs, SATs, and site commissioning.
- Support engineering tasks related to Protection and Control systems.
- Manage fault reports and customer complaints in accordance with established procedures.
- Assist with both internal and external training activities, including classroom and commissioning-based training.
- Continuously expand knowledge of new products and systems.
- Develop and enhance technical expertise in line with recognized industry standards for engineering proficiency.
Required Qualifications
- Advanced experience in Electrical Engineering, with knowledge equivalent to a Bachelor’s degree in Electrical Engineering and demonstrated experience in project/service roles.
- Experience in Substation Automation Systems, including technical support, testing, maintenance, and commissioning in transmission, distribution, industrial, and power plant environments.
- Ability to analyze specific applications and produce detailed technical reports.
- Willingness to travel both within the UK and internationally.
- A valid driver’s license.
Desired Requirements
- Familiarity with testing practices and equipment is desirable.
- Strong organizational skills with the ability to prioritize and meet milestones and deliverables.
- Sound judgment and the ability to remain level-headed under pressure, managing multiple inquiries simultaneously.
- A high-energy, positive attitude, with strong interpersonal and negotiation skills.
- Exceptional verbal and written communication skills, with a strong customer focus and the ability to collaborate effectively across departments.
- A dedicated team player with a self-motivated, flexible, and self-learning attitude.
- A motivator with a sense of urgency and the ability to work to tight deadlines.
At GE Vernova - Grid Automation, you will have the opportunity to work on cutting-edge projects that shape the future of energy. We offer a collaborative environment where your expertise will be valued, and your contributions will make a tangible impact. Join us and be part of a team that is driving innovation and excellence in control systems.
About GE Grid Solutions
At GE Grid Solutions we are electrifying the world with advanced grid technologies. As leaders in the energy space our goal is to accelerate the transition for a more energy efficient grid to full fill the needs of tomorrow. With a focus on growth and sustainability GE Grid Solutions plays a pivotable role in integrating Renewables onto the grid to drive to carbon neutral. In Grid Solutions we help enable the transition for a greener more reliable Grid. GE Grid Solutions has the most advanced and comprehensive product and solutions portfolio within the energy sector.
Why We Come To Work
At GE Renewable Energy, our engineers are always up for the challenge - and we’re always driven to find the best solution. Our projects are unique and interesting, and you’ll need to bring a solution-focused, positive approach to each one to do your best. Surrounded by committed, loyal colleagues, if you can dare to bring your ingenuity and desire to make an impact, you’ll be exposed to game-changing, diverse projects that truly allow you to play your part in the energy transition.
What We Offer
A key role in a dynamic, international working environment with a large degree of flexibility of work agreements
Competitive benefits, and great development opportunities - including private health insurance.
Additional Information
Relocation Assistance Provided: No
