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Lead Time Administrator (Order Management Department)
Office Based - Southampton. Monday to Friday, 08:00 -17:00 (Hybrid working after probation)
£28,500 p/a plus excellent benefits
All applicants must have Right to Work in the UK, please note Garmin do not offer Sponsorship.
About Us
Here at Garmin, we love what we do - fueling people's passions for fitness monitoring, sports timing, mapping and management, driving and/or sailing while using GPS to navigate the world. Our people truly enjoy bringing our products to the world and everyone of us feels part of a global success story which has grown tremendously over the past few years.
The Role
To manage all orders by updating schedule dates.
Gather information daily, by reports and shipping information, ensuring accurate date is entered into Oracle to support customer orders.
Liaise with planners to determine the correct Lead time date for Products.
Key Duties and Responsibilities
- Manage all orders by updating schedule dates
- Allocate orders in conjunction with planning to ensure supply and availability.
- Create and communicate accurate schedule and Lead time information via the Lead time report for the Order Management team, Customer Care, Planning and Sales.
- Receive and resolve email queries from the Order Management team on the availability of products.
- Communicate any Lead Time changes to internal customer daily.
Technical Requirements
Computer literate, Oracle Experience, Experience in Microsoft office (Excel, Word, Outlook)
Education and Experience
- Educated to GCSE/A Level Standard
- Experience in Data entry
- Experience in Customer Service
- Experience in communicating via Telephone/Email/Teams.
Benefits
- Hybrid working after probation (2 days a week)
- Digital GP
- Private Medical (after 1 year Service)
- Social Events
- Subsidised Canteen
- Additional Leave for your Employment Anniversary and Birthday
- 21 days holiday plus Bank holidays, rising to 26 days with service
- Share Purchase Scheme
- Employee Support Program
- Discount of Garmin Products (After probation)
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