Leakage Optimisation Manager

Warrington, England, United Kingdom

12/16/2024

Role Details

"Salary - Competitive Salary

Work Type - Onsite

Job Location - Warrington North Wastewater Treatment Works, Gatewarth Industrial Est, Off Liverpool Road, Sankey Bridges, Warrington, WA5 1DS

Role Type - Permanent

Employment Type - Full Time

Working Hours - 37.0 Hours per Week

United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.

We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.

We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.

We’ve got a lot to offer. You’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution."

Job Purpose

To provide proactive, outcome-focused leadership, driving improved performance of their pressure and leakage teams to ensure the network is operable, effectively pressure managed and that we are meeting our leakage targets.

Responsible for the promotion of leakage work to deliver the above outcomes, ensuring all operations are customer focused, safe and efficient.

Management of their Leakage team; which will include Leakage Team Leaders and Leakage Technicians. In addition each LOM will take regional responsibility for and additional team i.e. Night Leakage; Network Maintenance; Upstream Leakage; Leakage Systems or a Strategic project i.e. West Cumbria; Pressure Optimisation.

Job Accountabilities

• Work collaboratively with other area-based Leakage Optimisation Managers to implement approved strategies to meet regional operability, pressure and leakage targets
• Work closely with the Network Performance, Customer and Network Managers to meet customer, operational, financial, and regulatory performance targets.
• Manage the leakage contract, ensuring effectiveness and productivity in line with contractual obligations.
• Be responsible for the delivery of set performance and regulatory standards for operability, pressure and leakage.
• Manage associated Opex and Capex leakage budgets, maximising opportunities to control costs and maintain effectiveness of our people and partners.
• Ensure the safety of employees and contractors by meeting all relevant safety standards and assisting in the development and delivery of Safety Health Improvement Plans
• Own the area succession plan and be responsible for employee training and development.
• Provide arbitration to the Private Leakage Repair and Defective Fittings processes when required.
  
  

Knowledge And Skills

• Relevant industry or functional experience.
• Working knowledge of operability, pressure management and leakage identification and resolution, preferably supported by experience working in an operational environment.
• A sound understanding of the regulatory framework and the company’s leakage obligations.
• An awareness of the high profile that leakage holds for our customers and stakeholders, including the potential brand impact and financial implications of under or over performance.
• Demonstrable people management experience – able to motivate, engage and lead analytical and field resources to deliver the company’s leakage strategy.
• Experience of managing a budget, including the prioritisation of delivery of targets against budgetary constraints, ensuring efficient and effective use of resources.
• Good analytical skills as well as evaluative judgment based on the analysis of factual and qualitative information, supporting the ability to make operational and strategic decisions relating to leakage.
• Good communications skills, including the ability to clearly articulate key messages to peers, superiors and direct reports.
  
  

Benefits

We believe in empowering you to achieve your aspirations and dreams, both in your work and in your life. To help you achieve your goals, we offer a variety of voluntary benefits that you can select according to your needs and preferences.

• A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
• A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
• Up to 10.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
• A comprehensive healthcare plan through our company-funded scheme
• MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
• Best Doctors
• Salary Finance
• Wealth at Work courses
• Deals and discounts
• EVolve Car Scheme
• Employee Assistance Plan
• Mental health first aiders
• ShareBuy
• MORE Choices flexible benefits
• Enhanced parental leave schemes
  
  

We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.