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Job Title
Learning and Development Adviser
Department
People
Location
Birmingham or London
Reports To
Learning and Development Manager
Working Hours
35 hours per week, 9:30am to 5:30pm but additional hours may be required. We are happy to consider agile and flexible working patterns. Our approach to hybrid working allows for up to 40% of time working from home and 60% working in the office, please contact a member of the recruitment team to discuss further.
Firm Description
Hogan Lovells is one of the leading global law firms. Our distinctive market position is founded on our exceptional breadth of our practice, on deep industry knowledge, and on our 'one team' global approach. Formed through the combination of two top international law firms, Hogan Lovells has over 40 offices in the Americas, Asia-Pacific, Europe, the Middle East and Africa. With a presence in the world's major financial and commercial markets, we are well placed to provide excellent business-oriented advice to our clients locally and internationally. Our people are the key to our success, which is why we seek to recruit and retain the most talented individuals in all regions of our global practice.
In the UK Hogan Lovells has offices in Birmingham and London. The Birmingham office opened in 2015 and has a number of practice areas including Corporate/Commercial, Disputes, Finance and Real Estate, as well as our Legal Delivery Centre and Business teams. The office has recently trebled in size and moved into a new fitted out space in the Colmore Building.
Department Description
HL Learn, the global Learning and Development team, is part of the firm’s People function, and headed by the Chief Learning Officer, based in Washington D.C. Teams in each of the firm’s regions (Americas, Asia-Pacific, and EMEA) collaborate on global, regional, and local initiatives. The EMEA team is based across offices in London, Birmingham, Munich and Johannesburg, and supports the firm’s People strategy through a range of development programs, workshops, coaching, mentoring, online learning, and other career development activities.
Role Overview
The Learning and Development Adviser will be responsible for supporting the design and delivery of a range of skills development programmes and workshops for our lawyers and Business Team in the EMEA region. They will work closely with other members of the regional and global HL Learn team and other key internal stakeholders to develop, plan, coordinate and execute engaging and effective learning opportunities. They will also have the opportunity to facilitate training.
Key Responsibilities / Accountabilities
- Work with the relevant EMEA Learning and Development Managers to develop, plan, coordinate and deliver in-person milestone programmes and core professional workshops for lawyers across the EMEA region
- Manage the design and delivery of in-person and virtual professional skills workshops and other development activities for members of the Business Team in EMEA, in collaboration with the Director of Learning for the Business Team (US-based)
- Work closely with internal stakeholders, including partner sponsors, members of the global HL Learn team, the wider People team and Business Team leaders, to identify training needs and develop appropriate learning solutions
- Supervise the Learning and Development Coordinators or Administrators supporting the relevant programmes
- Build and maintain strong relationships with internal and external faculty to ensure high quality delivery and participant engagement
- Manage training resources, including materials, budgets and external vendors (whether faculty or providers of other services such as hotels, restaurants etc.), to ensure efficient and cost-effective delivery of development initiatives
- Track and oversee programme costs and contribute to the annual budget process
- Design and facilitate training sessions, focus groups, networking activities and internal and external presentations (e.g. promotional activities as part of the firm’s recruitment activities), whether standalone or as part of wider programmes
- Review and evaluate the effectiveness of the development offerings, gathering feedback to continuously improve content and delivery methods and preparing reports
- Keep up to date with the latest trends and best practices in learning and development, proposing new topics and innovative approaches for programs and other development initiatives
- Take the lead on preparing internal promotional communications such as newsletters and welcome emails
- Be a point of contact for learning and development queries
Other Responsibilities
- Support other EMEA development activities according to capacity
Specific duties or responsibilities may be reviewed from time to time to reflect changes in personnel and management structure, staff location or services.
All members of the firm participate in our Responsible Business program
Person Specification
Qualifications & Training
- Several years’ experience of working in a professional services environment in a Learning and Development role, ideally with some experience of designing and facilitating training
- Professional certification in learning and development (e.g. CIPD) is desirable
- Strong knowledge of the MS Office suite of applications, including Word, Excel, and PowerPoint, excellent video conferencing skills (Teams, Zoom, interactive software for polling, quizzes etc.), and proficiency in using learning management systems and other training technologies
General Attributes
- Commitment to high levels of client service
- Builds and maintains relationships of trust and courtesy with colleagues and internal clients at all levels, and with external contacts
- Collaborative team player, able to work effectively as part of a global team
- Pro-active and self-motivated with a passion for continuous learning
- Adaptable, able to use initiative, problem solve and take on new challenges
- Excellent oral and written communication skills, including presentation and facilitation skills, fluent English language skills
- Excellent project management skills, with a keen focus on prioritization and planning, and the ability to manage multiple projects and priorities simultaneously
- High attention to detail and the ability to follow instructions and processes consistently
- Understanding of the processes required to facilitate the delivery of a successful training programme, including budget management
- Digital mindset and interest in learning technologies
- Resilient and able to work under pressure
- Exercises confidentiality, tact and discretion
- Reliably and consistently delivers on agreed objectives and commitments
- Willingness to travel as required (including overseas) to deliver programs in line with business needs
Agile Working Statement
Our goal is to embed flexibility across our business by giving everyone the opportunity to work in an agile way, whether as a regular pattern or on an ad hoc basis, and we will be happy to discuss this further.
Equal Opportunities Employment Statement
It is the policy of Hogan Lovells to provide equal opportunities for all employees in relation to recruitment, training and promotion. Decisions in these areas will be made only by reference to the requirements of the job and shall not be influenced by any consideration of age, disability, ethnic origin, gender identity, religion, sex or sexual orientation.
All vacancies are open to direct applicants. Recruitment agencies; please be advised that we have a preferred supplier list in place for all roles.