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Learning and Development Advisor
within Human Resources
Level 5
Hours to be worked flexibly across five days (Monday-Friday)
Based in Norwich primarily, however must be willing to travel to other offices as required
Main purpose of the role:
To support the Talent and Development Manager to oversee the firm’s training and development service. This includes the firm’s continuous professional development (CPD) and in-house soft-skill training as well as overseeing all systems, processes and procedures in the training and development space.
Key areas of focus:
Continuous Professional Development
Including:
- Supporting the firm’s provision of CPD for our people
- Supporting on the monitoring of CPD to ensure compliance with regulatory requirements
- Seek out training and development opportunities for our people to maintain their CPD
In House Training
- Including: To support the Talent and Development Manager, Training and Development Committee and the wider HR team to deliver learning and organisational development opportunities that enable optimum individual, team and business performance
- Provide internal expertise to the Firm, establishing learning needs and advising on appropriate learning solutions to ensure business effectiveness, value for money and achievement of strategic objectives
- Lead on the scheduling of training courses and events as well as on the creation, implementation and administration of e-learning courses
- Scope, plan and deliver a range of training courses and programmes as required by the business
- Source training materials and external training providers where required and manage the relationship with external training providers ensuring best value
Systems and Processes
- Including: Develop and implement internal audit and evaluation processes for all learning and development programmes, proactively seeking feedback to enable continuous improvement
- Maintain knowledge of current legislation, regulatory requirements and good practice in the learning and development field
Additional Duties
- Including: Input to reports and updates, such as the monthly reports for the Board, status updates and information of interest for your area of responsibility.
- Any other duties as required
Person Specification:
Skills and Experience
- Working knowledge of key learning and development processes and initiatives
- Experience in the design and creation of e-learning using an e-learning authoring tool or a willingness to attend training in order to become proficient
- Ability to deal efficiently and effectively with a wide range of learning and development related inquiries
- Able to organise and plan own workload and use initiative to solve problems
- Excellent communication skills
- Excellent presentation skills
- Ability to work with stakeholders across the business
- Ability to analyse performance data to create training objectives
- Strong organisational skills and logic
- Experience of using Microsoft packages, internet, e-mail and computerised packages
- HiBob! experience is preferred
- Working knowledge of professional accountancy qualifications preferred
Personal Attributes
- People driven with a sense of fairness and desire to do the right thing
- Diligence and attention to detail
- Strong initiative, creative and solutions driven
- Self-motivated and resourceful
- Resilient
- Work well as part of a team
- Flexible
We think that this role is a full-time role, 37.5 hours per week (Monday – Friday). We’re happy to talk flexible working options.
