Learning Facilitator

United Kingdom

4/14/2025

Job Advert

Are you looking for the next step in your career as a Learning Facilitator?

What’s on offer?

Not only do we offer a competitive salary of c£29k with excellent benefits, we also firmly believe that your postcode should never be a barrier when it comes to finding the pawfect role – that’s why we’re flexible on your working location. At Animal Friends, you can choose to be based remotely within the UK, within our Amesbury office, or hybrid (a mixture of both).

What you`ll do

This role focuses on delivering engaging and effective learning experiences, primarily through virtual platforms, to both new starters and existing colleagues, ensuring delegates receive the comprehensive onboarding and support required to achieve proficiency in their roles.

You will be responsible for delivering product-specific technical training, facilitating elective development programmes, contribute to the creation of dynamic learning content for virtual sessions, assist with development and maintenance of digital learning solutions, and collaborate with the business to maintain the accuracy of pre-existing learning content to ensure it continues to meet any regulatory obligations and business demands.

You will be supported by the Talent team and wider People team, where you will have the opportunity to contribute to an evolving learning landscape, participating in various stages of the training cycle.

Who You Are

• Proven Experience: Demonstrable experience in facilitating virtual learning and development programmes in a corporate or similar environment.
• Virtual Facilitation Expertise: Excellent facilitation and presentation skills, with the ability to engage and motivate diverse groups of learners in a virtual setting.
• Experience in designing and developing engaging learning solutions, including content for virtual delivery.
• IT proficiency, including Microsoft Office Suite (Word, Excel, PowerPoint, Teams) and virtual meeting platforms.
• Communication Skills: Exceptional verbal and written communication skills, with the ability to convey information clearly, concisely, and persuasively.
• Interpersonal Skills: Strong interpersonal and relationship-building skills, with the ability to connect with individuals at all levels of the organisation.
• Adaptability and Flexibility: Ability to adapt facilitation style and content to meet the needs of different audiences and evolving business requirements.
• Ability to work autonomously and be self-motivated, taking initiative and managing workload effectively.
• Learning Technologies: Familiarity with virtual learning platforms (e.g., Zoom, Microsoft Teams), learning management systems (LMS), and other learning technologies.
• Passion for Learning: A genuine passion for learning and development and a commitment to helping others grow and succeed.
  
  

Desirable:

• A relevant training qualification or certification.
• Knowledge of different learning theories and instructional design principles.
• Experience in developing digital learning content including use of learning authoring tools.
  
  

Why choose Animal Friends

Animal Friends has been supporting UK pet owners for more than 25 years with our comprehensive and meaningful pet insurance. We are not only an award-winning business but one of the largest pet insurance providers in the UK. But we’re not like other leading UK pet insurers, we were built to be unmistakably different – giving back to incredible animal welfare and conservation charities, at home and around the world, as they fight to support and care for vulnerable pets, wildlife, and habitats. So far, we’ve helped support over 800 charities and conservancies across the UK and worldwide and donated over £8.5 million and continue to use our voice and platform to fight for positive change. We believe that even the smallest act can make a big difference.

We understand that our success is only possible because of how we work together, which is why our company values of being courageous, kind-hearted and passionate are the heart of what we do – and we simply wouldn’t be who we are today without our colleagues, who embody these values every day.

We are part of the Pinnacle Pet Group (PPG) – a pan European fully integrated pet insurance and pet health services provider. On a mission to help pets live happy, healthy lives with their pet parents, PPG are committed to supporting the diverse needs of their customers and colleagues with a clear ambition to become the world leader in pet insurance and healthcare services.

What You’ll Get

We recognise that your hard work shouldn`t come without its perks, so here`s a little list of some of the things you can expect to get from us:

• 25 days annual leave, which increases with service, plus bank holidays
• A day off for your birthday
• One paid day off per year to volunteer with a UK-registered animal charity of your choice
• Access to 50% off insuring pet companions with Animal Friends
• Free access to our expert vet partner, Joii Pet Care, for your cat and/or dog
• Your mental and physical health is incredibly important to us. That’s why we offer discount on gym membership, access to a dedicated Wellbeing Hub and a healthcare cash plan and Group life assurance.
• We like to celebrate success and recognise excellent employee performance; we will donate £3k to the charity of our employee of the quarter’s choice
• Most importantly, you’ll be working with, and supported by, a team of courageous, passionate, and kind-hearted individuals – we might be biased, but we think that they’re a pretty pawsome bunch!
  
  

Inclusion, Diversity and Belonging at Animal Friends

At Animal Friends, we take inclusion seriously. This means nurturing a culture that respects everyone as an individual and values the unique perspectives we all bring through our background, characteristics, and lived experiences.

We know that harnessing our differences makes us stronger and helps us to deliver better outcomes for our customers and each other. That’s why we are committed to ensuring that everyone is treated fairly and without discrimination, and we are passionate about creating an inclusive environment where everyone feels they belong.

Our recruitment process

As an FCA regulated business, we require successful applicants to clear our pre-employment screening process which includes a credit check and references checks. Under the latest UK Right to Work regulations, we will require successful applicants to evidence their right to work in the UK, either in person, online, or digitally via a third party subject to circumstances.

Please be aware this advert will remain open until the vacancy has been filled rather than the advertised closing date. Interviews will take place throughout this period; therefore, we encourage you to apply early to avoid disappointment.

Department

HR

Contract type

Permanent

Hours

37.5

Salary

c£29k