Learning Manager

Learning Manager

• Help shape the future of learning and development at NFU Mutual
• Support the NFU Mutual Agency Network to meet their objectives.
• Hybrid 80% homeworking available and 20% in Stratford-upon-Avon.

About the role

We’re making some exciting changes to the HR Division at NFU Mutual. With future-proofed capabilities, technology enabled systems, high engagement and improved career paths high on the agenda, this is a great time to join the team. This brand-new Learning Manager role will own and oversee our proposition, ensuring we’re firmly future focused and meeting the needs of the business.

Are you ready to help shape the future of learning at NFU Mutual? In this exciting Learning Manager role, you’ll play a pivotal role in defining, implementing, and enhancing our learning strategy and delivery model. You’ll ensure our training standards are not only met but consistently exceeded, enabling the NFU Mutual Agency Network to achieve their business objectives while providing exceptional service. Contributing to the development and management of our Agency Learning strategy, you’ll focus on planning, risk management, and effective communication to ensure smooth operations. Leading and inspiring a team of Regional Learning Consultants, you’ll foster an environment of growth and excellence in training delivery that empowers our Agency Network. You’ll oversee the planning and resource management for the Regional Learning Consultant team, ensuring we meet customer demands and business needs efficiently.

In addition, you’ll build strong relationships with senior stakeholders, business managers, and professional bodies to enhance our reputation and deliver on our objectives. You’ll also collaborate with business sponsors to design and evaluate innovative learning solutions that align with NFU Mutual’s strategy and vision.

About you

You’re a proven leader with extensive experience in learning and development within a regulated environment, ideally from within a networked business setting. Your proven leadership skills clearly show your ability to drive change and inspire teams. With strong communication and relationship-building abilities you effectively influence stakeholders at all levels, including C-suite executives. A strategic thinker with excellent planning, organisational and project management skills. You collaborate effectively within a wider team, ensuring that collective goals are achieved. Experience within an insurance setting is desirable.

To join our team, it’s essential that you also have:

• A Certificate in Learning and Development (CIPD) or its equivalent.

• Experience in designing, delivering, and managing learning programs.

• A keen ability to manage program budgets to ensure a strong return on investment.

• Strong critical thinking skills to enable you to write and present compelling business cases.

• A proactive approach to identifying opportunities for improvement.

• Coaching and/or mentoring skills – ideally accredited through formal qualification.

At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.

We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.

We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.

Benefits and Rewards

When you join our team, you can expect a supportive culture and an attractive range of rewards and benefits including:

• Salary up to £65,000 depending on experience
• Annual bonus (up to 25% of salary)
• Contributory pension scheme, up to 20%, including your 8% contribution
• 28 days annual leave + bank holidays + buy/sell/save holiday trading scheme
• A Family Friendly policy that helps you balance your work and family responsibilities
• Private medical insurance + options to add family members
• Access to savings at High Street brands, travel and supermarkets
• £20 contribution to a monthly gym membership – subject to T&Cs
• Health and wellbeing plan - cashback for dentist, opticians, physio and more
• Employee Volunteering - volunteer in the community for one day each year
• Unlimited access to Refer a Friend £500 bonus scheme
• Life Assurance cover of 4 x salary
• Employee discounts of 15% on a range of NFU Mutual insurance policies.

Working at NFU Mutual:

We’re one of the UK’s leading general insurance and financial services companies. For over 110 years we’ve put our customers at the heart of everything we do. Our people are just as important to us. We pride ourselves on being “a great place to work” and we're one of only 60 companies across the globe to receive a Gallup Exceptional Workplace 2024 award, and one of only 2 companies to receive the award for the ninth consecutive year. We were also named in the LinkedIn Top 25 Companies List 2021, the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023 and 2024.

We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.