Learning Support Co-ordinator

Learning Support Co-ordinator

9 month FTC, part time - 3 days a week

Remote role with occasional travel to Bristol

The Role

• Provide and collate source data and insights for the production of learning engagement dashboards and reports
• Provide second line support for users with learning queries (SNOW) and feedback on themes, risks and issues to the wider team
• Support consultants with admin and logistics for learning activities via the LMS and other MSO tools

Role/Responsibilities

• Provide admin support for colleagues engaging with learning activities and programmes
• Contribute to continuous improvement of learner support and user experience through process improvement, use of quality standards and close alignment to users' needs
• Keep admin and co-ordination workflows up to date and accurately completed
• Collate and source data, insight and feedback required for dashboards and reporting
• Manage the online course booking facility via Outlook and LMS, including activity calendar scheduling
• Support requirements for delivery of learning activities, such as venue management, provision of materials and kit, travel arrangements, follow up and programme led touchpoint delivery
• Track, action and monitor invoices and spend activities across the team, aligned to budget and cost centre allocations
• Co-ordinate and monitor department's action logs, record minutes and actions & other supporting activities for dept meetings

Skills/Experience

• Previous experience of administering and supporting learning calendars and programme schedules
• Experienced in a service user environment / basic business administration
• Previous experience of administering LMS and similar platforms

About You

• Highly organised and able to prioritise under pressure, in a changing and fast paced environment
• High attention to detail and pride in accurate work
• Able to manage multiple tasks and processes, meet deadlines and use sound judgement to make decisions and solve problems
• Highly proficient in Microsoft Office, especially Excel

If you or someone you know would be interested in working with a dynamic and expanding healthcare business, with lots of support on offer, great benefits and friendly teams, we would love to hear from you!

Bupa Dental Care is an equal opportunities employer.