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We are Eversheds Sutherland, a global law firm, with more than 5,000 people across over 30 countries. We’re full-service with deep niche and sector experience. Whatever challenge, wherever in the world, we’re equipped and ready to meet it. We live our values, we’re purposeful and purpose-led. So although the world is fast-moving and rapidly changing, we see it as a place where everyone can thrive. We’re ambitious for our clients, our communities – and for you. Whether you’re starting out on your career or well established, whether you’re a lawyer or in business services. If you’re looking for what’s next, we are too.
What to expe
ctAs a Legal PA within our Practice Group Support team, your role is pivotal. You’ll provide confidential, professional and proactive support to a designated group of stakeholders. Confidence, effective communication and influential skills are essential. We value an assertive and forward-thinking approach. Here’s what to expec
t:
Diverse responsibiliti
es:Our Legal PAs handle a wide range of tasks, supporting various aspects of our busine
ss.
Empowerment and mentors
hip:You’ll lead by example, fostering ongoing personal and professional development among junior colleagues and pe
ers.
Continuous lear
ning:We invest in your professional development through our development plans. We offer personalised mentoring and coaching, technical training and soft skills courses to boost motivation and success in your career
path.
Culture of fee
dback:Our culture thrives on continuous feedback that builds confidence, development and recognition of achieve
ments.
Pro Bono, Community and Diversity & Inclusion (D&I) opportu
nities:Beyond your daily tasks, we encourage you to contribute to Pro Bono, Community and D&I initiatives. Make a difference by using your skills to benefit our commu
nities.
Ambition for people, clients and comm
unities:Our ambition extends beyond business success. We are equally committed to the growth and well-being of our people, clients and the broader co
mmunity.
Stayi
ng ahead:Collaborate closely with lawyers, take ownership of tasks and exceed business expectations, anticipate challenges, adapt to changing tech
nologies.
Skills and
experienceWe are lo
oking for:
Experience in a similar e
nvironment:Experience working within a comparable professional setting, providing seamless adaptation to our busy e
nvironment.
Client service
excellence:Strive to exceed client expectations by delivering outstanding service. Anticipate client needs and proactively address
any issues.
Problem-solving an
d initiative:Be a proactive problem solver. Anticipate challenges, take initiative and implement solutions efficiently. Aspire for excellence in all tasks. Show dedication and commitment to achieving str
ategic goals.
Effective
communication:Demonstrate excellent communication skills when liaising with stakeholders and clients. Your ability to convey information clearly and professionally
is essential.
Delegation
and ownership:Delegate tasks across dedicated support teams while maintaining overall ownership of transactio
nal activities.
Hig
h-level support:Provide exceptional PA support to senior stakeholders, including managing calendars, organising meetings and handling confident
ial information.
Relat
ionship building:Cultivate strong relationships both internally and externally. Collaborate effectively with collea
gues and clients.
Task management a
nd risk awareness:Skilfully manage tasks with expertise, seeking ways to enhance efficiency and quality. Balance priorities and stay alert to risks, ensuring tasks are completed on time and stakeholder exp
ectations ar
e met.
Flexibility:Demonstrate flexibility and embrace change. Adapt seamlessly to evolving
work environments.
Microsoft appli
cations proficiency:Demonstrate intermediate to advanced skills in Microsoft applications including Outlook
, Teams and Copilot
.
Team collaboration:Contribute to a positive team environment. Offer support to co
lleagues when needed.
Role an
d key responsibilities
Stakeholder engagement:Conduct regular one to one meetings with stakeholders to discuss actions, priorities, expectations and future planning. Attend team meetings to stay informed and contribute effectively. Act as a liaison point for both internal and external clients, draft clear and concise replies to incoming correspondence. Assist with client queries during stakeholder absences. Maintain a flexible approach and adopt hybrid working to accommodate stakeh
older and client needs.
Adaptab
ility and collaboration:Demonstrate client service excellence by being responsive to stakeholder requests. Support the wider PA team, covering for team members during absences or when required to en
sure continued resource.
Efficient mailbox, dia
ry and travel management:Proactively manage mailboxes and diaries including travel coordination. Anticipate future needs and take initiat
ive to resolve conflicts.
Meeting orga
nisation and coordination:Draft agendas and prepare for internal and external meetings. Ensure necessary equipment and refreshments for both physical and virtual meetings using available
technology and resources.
Workflow
management and delegation:Own the end-to-end process, be accountable for successful conclusion of all stakeholder requests. Delegate tasks effectively across dedicated support teams such as billing, finance, team assistants, document production to meet expectations and deadlines in line
with the Scope of S
ervice.
Document management:Undertake urgent and short document work. Collaborate with the document production team for larger documents utili
sing our dedicated
software.
Matter management:Manage the entire client and matter opening process including electronic filing, collaborating with stakeholders and
other business support teams.
Financial
administration and compliance:Provide financial administrative support to stakeholders, coordinating with billing and finance teams, ensuring compliance with legal, firm-wide and practice-spe
cific policies and procedures.
P
itch and presentation creation:Collaborate with the Document Production Team to create impactful pitches and PowerPoint
presentations for stakeholders.
Mar
keting and business development:Coordinate and organise events, create event material, digital working lists and communicate with attendees to ensur
e a seamless end to end process.
Championing process improvements:Be an advocate for process changes within the organisation, influence decisio
ns and be a part of the s
olution.
Efficient administration:Manage electronic filing, records maintenance and expenses effectively usi
ng the firm's designate
d software.
Technology utilisation:Leverage the firm’s technology as a key business tool for managing, updating, reporting and research. Create and maintain data sites for efficient collaboration. Seek opportunities to embrace technologies that improve our ways of working and drive pro
ductivity in day-to-d
ay activities.
What’s in it for you?At Eversheds Sutherland, we provide benefits focused on looking after you: your development, your performance, your financial future and your health, as well as providing the opportunity
nt planning, insurance an
d assurance
Diversity & Inclusion
At Eversheds Sutherland, “Inclusive” is a core business value. We bring together different skillsets, global mindsets and approaches. We foster diversity of thought and the freedom to put ideas into action. We have an inherent respect for the individual. We have a strong belief in collaboration and teamwork. Sharing ideas, asking questions, solving challenges and
meeting our clients’ goals: together.
We want all our people to thrive at work and reach their full potential and we work hard to continue to build a diverse and inclusive culture, monitor and report on our progress and impact, and develop our approach. This is reflected in our policies, systems and processes, and in our work w
ith diversity membership organisations.
Many of our people work flexibly in some way and we are open to considering how we can accommodate flexible working arrangements alongside role requirements. If this is important to you, please talk to us
about it during the recruitment process.
We want you to perform at your best during our recruitment process. If there is any adjustment or support you need, please contact us so w
e can di
scuss how we can
best assist you.