Role: Lettings Officer
Contract Type: Permanent
Working Hours: 37 hours per week
Worker Type: Hybrid a mixture of office and home working is to be expected
Salary: Grade E - £27,711 - £30,060 per annum
Location:Harvey Road, NG8 3BB
Weve got an exciting opportunity available for a talented individual to join our Housing Options team as a Lettings Officer - perhaps this is the opportunity youve been looking for? Read on to find out more
About The Role
This is an exciting opportunity for someone to join the Lettings team within Housing Services to provide an effective and customer focused lettings service through co-ordinated and effective management of allocations, lettings, sign ups and vacant property management.
As a Lettings Officer, we will look to you to deliver an accessible, customer-focused Lettings service to applicants that takes account of the needs of vulnerable service users whilst achieving a high level of tenant satisfaction. You will manage empty properties effectively to minimise the loss of rental income and to maintain sustainable tenancies and visit properties to undertake sign-ups, pre-termination inspections, accompanied viewings and transfer inspections.
The full description of the job duties can be foundhere.
About You
The ideal candidate will have:
- Experience of working within a housing management environment
- Demonstrated capacity to effectively organise, use own initiative to prioritise workload to ensure that tasks are completed in an efficient and timely manner
- Good interpersonal skills and a proven ability to communicate effectively at all levels
- Ability to undertake home visits with tenants and leaseholders as required
- Ability to work effectively as part of a team.
- Experience of effectively managing empty properties and maintaining waiting lists, to minimise the loss of rental income whilst maintaining sustainable tenancies
Please ensure you demonstrate clearly how you meet the 6 requirements in your CV & supporting document.
Closing Date: 6 June 2025 - Please note there may be occasions where we close the advert before the closing date, and we encourage you to apply as soon as possible.
Interview date: 16 & 18 June
By applying to this job, you agree to ourTerms & Conditions.
Thank you for your interest in working for Nottingham City Council. As one of the largest employers in Nottingham we offer a wide range of roles across a range of services. In return for your skill, drive and commitment to serving the people of Nottingham, we can help you to develop an exciting and rewarding career, with access to the following benefits.
In addition to working within a great team and a competitive salary you will have access to:
- 26 days annual leave (rising to 33 days after 5 years service) + bank holidays with the ability to buy additional leave annually
- Access to a generous, defined benefit pension scheme offering17.9%
- Smart Working to support your work life balance
- Health and wellbeing benefits including access to our Employee Assistance Programme
- Discounted membership at selected local sports and fitness centres, cinema, shopping and much more!
Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We recruit for diversity and value difference.
We particularly want to hear from you if you are from Minority Ethnic communities, identify within the Lesbian, Gay, Bisexual, Transgender and community (LGBTQ+) and if you are Disabled - these groups of people are underrepresented in our workforce, and wed like to reflect our local population more through our recruitment processes.
We are supportive of flexible working arrangements wherever possible and we would encourage you to discuss this with us during the selection process, should this be something you are interested in.
