Librarian Manager (Central Library Delivery Team)

Job title: Librarian (Central Library Delivery Team)

Salary: £31,067 - £32,654

Hours: Full time (37 hours per week)

Contract: Permanent

Location: Leeds Central Library

Are you passionate about delivering excellent customer service and fostering a welcoming environment?

Would you thrive in a multi-tasking role, managing the front line team, a grade II* listed building and engaging with the community?

Can you engage with a range of diverse audiences to champion Leeds Central Library?

As a Delivery Team Librarian, you will join a small team of librarians based in the Leeds Central Library. You will develop and deliver the highest standards of customer service, dealing with complex complaints and enquiries. You will manage, lead and motivate your team of Library & Digital Assistants to confidently work in the Central Library departments and support Community Libraries.

Adaptable and resilient, you will thrive in a busy environment, from managing the staff rotas, to delivering the monthly Kids Club, to delivering training in Emergency Incidents Processes, to ensuring the health and safety of building is maintained.

At the heart of everything you do will be sharing your passion for the modern library service, to help promote and develop services to the communities you serve.

This is a diverse role and you will need a have-a-go attitude and be keen to engage in continued professional development. You will be a good leader, a keen team-player and possess a good level of digital skills. You will work closely with other librarians and colleagues in the Central Library, ensuring the smooth running of departments, events and activities. You will also be adept at using your own initiative, creative problem solving.

Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our council values and ambitions.

About You

As a Delivery Team Librarian, you will bring to the role:

• You are committed to customer service excellence, able to deal positively with feedback and difficult situations and to seek positive resolution
• You have excellent communication skills, listening, written and verbal. You are able to communicate clearly and appropriately to a wide range of audiences
• You have well developed organisational skills and show excellent attention to detail
• You are a highly motivated team player, able to both support and lead other team members
• You have a good knowledge and understanding of the current climate of public libraries

What We Offer You

We take pride in offering the best employee experience, with benefits including:

• a competitive salary and annual leave entitlement plus statutory holidays
• membership of the West Yorkshire Pension Fund with generous employer contributions
• flexible and hybrid working arrangements subject to service requirements
• a clear career pathway and continuing professional development opportunities
• a range of staff benefits to help you boost your wellbeing and make your money go further

How To Apply

Complete the online application form.

Read our guidance for further advice on completing your application.

If you have any queries or would like an informal chat about the role, please contact Tracy Jardine Principal Librarian. Email [email protected]

We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. We particularly encourage applications from, but not limited to, women, carers, veterans as well as LGBT+, ethnically diverse, disabled and care experienced people.

This role is based in the UK. Home Office guidance states that candidates must evidence their right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa.

If you do not have the right to work in the UK, you must consider your own eligibility for sponsorship for a particular role through the Skilled Worker visa route before applying. To be eligible for sponsorship you'll usually need to be paid the standard salary rate of at least £38,700 per year or meet one of the other eligibility criteria. Ensure you are eligible before applying.