About The Role
Join our esteemed Connect Plus Services Technology Team and play a crucial role in maintaining and enhancing the technological infrastructure of the M25. Your responsibilities will include coordinating the raising, management, and reporting of all cyclical maintenance and defect activities conducted by the Technology Services Team to meet the requirements of the Technology Services Contract.
You will also coordinate and compile planned night works, send tasks to the night teams, and update the status of completed works the following morning. Additionally, you will manage road space and traffic management bookings for maintenance activities when necessary and maintain the ServiceNow job management system for both cyclical and planned works.
If you're ready to be an integral part of a dynamic team shaping the future of one of the UK's most vital transportation networks, we invite you to join us.
What you'll be doing
- Adhere to ‘Zero Harm’ safety process at all times.
- Raise and Manage the cyclic maintenance activities, including job profiles, work tasks, allocations, completions and certificates.
- Manage monthly cyclic maintenance metrics for reporting.
- Ensure NH Service Now data is captured and entered correctly and all data accurate for all cyclic maintenance and planned night works.
- Arrange all planned night works to be distributed to the team, and the night shift report updated and sent.
- Update any job profiles or work tasks from cyclic maintenance and/or planned night works.
- Provide monthly figures to Performance Manager for reporting purposes.
- Schedule, coordinate and manage roadspace bookings for cyclic maintenance tasks to be carried out.
- Provides holiday and sick support cover for the Reactive Faults Coordinator.
- General administration tasks and any Ad Hoc duties as and when required.
Who we're looking for
- IT literate, conversant with database applications, competent in the use of MS Office applications, MS Excel/Word/Projects (or similar).
- Previous experience in supporting a Field Based Team.
- Previous experience in managing booking systems would be adventitious.
- Knowledge of the area network would be beneficial.
- A technical bias would be advantageous.
- Working knowledge of highways maintenance activities, traffic management and incident management.
- Working knowledge of National Highways’ Service Now job management system, and/or Connect Plus Services Network Occupancy Management (NOMS) system.
Why work for us
Day in, day out, our teams deliver some of the UK’s most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities.
Why join us?
Benefits
As if contributing to and supporting work that makes life better for millions wasn’t rewarding enough, we offer a full range of benefits too. You’ll have the freedom to shape the package that’s right for you and your life. Here are some of our key benefits:
- Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.
- 25 days paid annual leave (pro rata)
- Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave
- Pension, share incentive plan, volunteering leave, recognition schemes and much more…
About Us
Connect Plus Services (CPS) brings together the collective strength of our parent companies - Balfour Beatty, Atkins and Egis Road Operation UK. With around 600 people, based at eight locations across the M25 network, we work on behalf of Connect Plus and National Highways to manage the operation of the M25 24 hours a day, 365 days a year, from routine maintenance to managing the whole-life requirement of thousands of assets across the network.
Diversity and inclusion
At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background. To find out how we are making this a reality, visit www.balfourbeatty.com/diversityandinclusion
To help and support us with our desired commitment to create an inclusive culture we are members of WISE, enei, Business Disability Forum and the Association for Black and Minority Ethnic Engineers (AFBE). In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion. Balfour Beatty is also a Gold Award holder in the Ministry of Defence 'Employer Recognition Scheme' and actively encourage applications from Armed Forces personnel, veterans and reservists.
As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. For more info, visit: https://disabilityconfident.campaign.gov.uk/
We are looking to continually improve our resourcing process and ensure that it is fair and inclusive for all. If you have any feedback on the process, please share this with us at:
[email protected] 
