Maintenance Supervisor

Oversees and performs the facilities maintenance tasks of a technical services and property maintenance function to both the internal and external parts of buildings, grounds, amenities, and common areas across a group of properties to meet the Company’s requirements for building standards, health and safety, statutory compliance and overall asset functionality.

Key Role Responsibilitie

• s
  Assigns and ensures the completion of work orders generated from resident requests for service within the appropriate time and to the required standards. Also, ensures the routine upkeep of the properties by diagnosing the source or cause of the defect or problem and making repairs in accordance with established policies, procedures, and safety standard
• s.Monitors the building services maintenance and management regime to ensure the mechanical, electrical, and other building services plant and equipment reach their expected life span. Notifies the community manager and estates manager of major defects or failure trends with recommended actions and costings where appropriat
• e.Contributes to the success of the turnover process to prepare for the following leasing and new check-ins cycle by managing and ensuring completion of the quarterly room inspectio
• n.From the room inspections, creating a quarterly priority list of maintenance work needed, scheduling framework vendors and contractors as needed, obtaining required supplies and materials, completing all maintenance tasks, and inspecting completed wor
• k.Works with external stakeholders on a regular basis i.e. local council, project managers, fire services to ensure the property is compliant in all aspects of its work
• s.Works with the Estates Management team to ensure Fabric, Electrical and Mechanical works are correctly specified and technical advice is available, and is the point of contact for Capital works handover back to the property. Provides the Estates Management team with monthly reporting of PPM, potential life cycle replacement and contractor performance review
• s.Inspects work performed by other maintenance team members to assess workmanship, effectiveness of policies and procedures, and develop corrective action plans as neede
• d.Develops the capability of team members in order to meet key performance goals and future succession requirement
• s.Maintains adequate inventory of spare parts and maintenance materials and works with the Community Manager to order supplies and tools as needed to stay within budgetary guideline
• s.Develops and implements regular planned preventative maintenance (PPM) schedules with the approved supply chain of contractors at the required intervals. Contributes to the selection and management of the PPM Contractor
• s.Monitors reactive, statutory and PPM, works ensuring service level agreements are met, and accurate, up to date records are kept on systems and at the property. Maintaining regular contact with, and regularly visiting each property to check all teams are fully compliant and there are no health and safety or fire safety breaches within the buildin
• g.Coordinates and monitors minor works contractors and suppliers’ standards; retains accurate stock records, site operations log, including all relevant RAMS & Permits to work, testing records and conducts annual PAT testing to achieve statutory complianc
• e.Ensures that the Asset Management Plan documentation (Operations and Maintenance Manuals, Health and Safety File and Statutory records) are maintained in an up to date state in each propert
• y.Supports external contractors whilst on site in line with key management policies & procedures, access to accommodation and codes of conduc
• t.Reviews and actions site risk assessments and method statements as required with Community Manager. Checks that there are no Contractors allowed within or on the property without the necessary RAM’s, PPE, induction and permit to work notices when appropriate. Carries out the requirements of HASWA and CD
• M.Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practising the correct use of tools and equipmen
• t.Demonstrates customer service skills by treating residents and others with respect, answering questions from your team and residents, responding sensitively to complaints about maintenance services, and assigning work orders with efficiency and urgenc
• y.Is available on call out of hours to respond to emergency situations to resolve problems or contact contractors to addres

s.
About

YouYou should have a reasonable level of general education, ideally to O’ Level/GCSE or equivalent, with good written and numerical skills. Awareness of health and safety requirements on site is important, along with a commitment to continually improving your skills. A recognized trade qualification (e.g., City & Guilds, NVQ) in plumbing, electrics, or a related field is desirable, as is experience in residential repairs and maintenance. This includes work on water systems, drainage, electrics, fire alarms, and security systems. Strong verbal and written English communication skills are essential, along with a helpful, professional attitude toward colleagues and residents. You should be a good team player with the ability to work independently, solve problems effectively, and manage your time well. Experience supervising contractors or suppliers is a plus. Flexibility and adaptability are key to thriving in a changing environme

nt.
What We O

fferWe include a range of benefits for our corporate team members, including competitive pension, healthcare, and holiday allowance, amongst others as standard. Please reach out if you are keen to know m

ore.
About Gre

ystarGreystar is a leading, fully integrated real estate company offering expertise in investment management, development, and management of rental housing properties globally. The company's business model is unique in its ability to own, operate, and develop multifamily, student, and senior housing across the globe. Building a global platform with a local presence, Greystar continues to expand its geographic reach around the world, bringing a globally interconnected professional rental housing platform and industry funded with institutional capital to countries where the sector does not yet exist. Greystar’s pan – European platform was established in 2013 and has scaled rapidly, now with investment, operational and development presence in the UK, Ireland, France, the Netherlands, Germany, Austria and S

pain.
One of Greystar’s core values is Equality, and as such, we continue to pride ourselves on being an equal opportunities employer, accounting for all protected and identifiable characteristics. We truly value diversity of thought, background and of experience. Please reach out to the Talent Acquisition team to explore opportunities at Greystar in more detail or visit our careers site at https://jobs.greystar