Managed Service Transitions Consultant

At MHR, our employees are central to our success and play a key role in helping customers achieve sustainable high performance. With a team of over 900 professionals, we work to make things flow smoothly, whether it's for large organisations or individual employees. As businesses face rapid changes in the world of work, our team is here to help them adapt and thrive.

By focusing on the core needs of efficiency, productivity, growth, and impact, our employees use their expertise to deliver real solutions through our People and Finance platform. This system, which covers finance, HR, payroll, and learning, helps businesses run more smoothly and make better decisions in real time.

With over 40 years of experience behind us, MHR’s track record as a high-performance organisation is built on clear goals, a shared vision, and strong communication—all of which we pass on to our customers.

MHR is more than just a place to work; it’s a platform for empowerment. Joining us means bringing innovation, technology, and teamwork seamlessly removes obstacles, enhances your skills, and allow you to focus on what’s most important to you- work that matters.

With us, you’ll grow, find your flow, and make a lasting difference in your career, your team, and your impact.

Your Career:

As a Transitions Consultant, you will play a crucial role in transitioning managed service customers into MHR’s Managed Service Centre. This role offers an opportunity to gain in-depth knowledge of MHR’s payroll systems and automated solutions while enhancing your consultancy, project management, and stakeholder communication skills. You will be responsible for ensuring the smooth integration of new customers and verifying system builds. Over time, your experience in system implementation and transition processes will provide you with a strong foundation for further professional development within payroll and HR consultancy.

Your Team:

You will work closely with the Managed Service Centre team, project stakeholders, and customers to ensure the effective transition of new clients. Your collaborative efforts will focus on the successful implementation of iTrent and People First systems and the automation of payroll solutions. You will also help develop and improve department processes. Clear communication and teamwork will be essential as you address issues, risks, and progress, ensuring all parties are aligned throughout the transition.

Your Impact:

By ensuring that a customers iTrent or People First system are properly built and fit for purpose, you will help deliver an optimised payroll model that meets both customer and Managed Service Centre needs. Your attention to detail and proactive communication will ensure that any build errors are identified and corrected, maintaining high standards of service delivery. By staying informed about relevant legislation and system developments, you will help improve the services offered to customers, fostering strong, lasting relationships within the department.

Benefits to support you personally and professionally

Alongside the opportunity to work with an incredible team and express your individuality, we offer a range of personalised benefits including:

• Access to over 60 internal training courses, professional qualifications, and cross-departmental mentoring and coaching programs
• 24/7 access to a GP through SmartHealth for you and your family, confidential mental health support, and paid sick leave
• Ability to purchase or sell additional holiday days beyond 25 days and bank holidays
• Enhanced Family leave
• My MHRewards offering discounts at over 900 retailers
• Monthly employee recognition program and departmental awards
• Referral bonus scheme of up to £2,000
• Employee-led social events such as running clubs, football teams, book clubs, and bake-offs
• On-site subsidised restaurants offering a variety of fresh meals daily
• Opt-in benefits schemes such as private medical insurance and dental coverage

We value the well-being, financial stability, and inclusivity of our employees, and strive to provide a supportive working environment.