Marketing Associate/ Music Label Coordinator

Role Purpose:

• Support the Music Label Partnerships (MLP) team in various responsive/reactive categories to help serve our Indie label partners:
• Rights Manager Support: Report/resolve bugs, Follow-up internally with ops/XFN teams to facilitate label responses
• Verification: Work with internal ops/concierge teams to process verification requests for all music label partners
• Allowlisting: Utilize internal tools to process verification requests for all music label partners. Manage database of requests
• User Account Management/Integrity: Reactive response to access issues/hacks, username/profile name changes, merge requests, etc.
• Ad Coupons: Create, manage and process ad credits/coupons for music label partners
• CRM: Work XFN to manage/maintain CRM database for music industry partners, create educational one-sheets on new product/features
• Reporting: From time-to-time, generate ad-hoc reports utilizing internal dashboards for MLP team and music label partners
• Payments: Maintain payment status workbook, process invoices, expedite payments, change in process requests/directives/etc.
• Meetings: From time-to-time, attend planning/execution meetings on above mentioned tasks.
• Artist/Campaign Tracking: Help track and share artist/label uses of music products on both Additional tracking may be required for larger multi-artist/label stunts.
• Best Practices Support: Occasional support creating one-sheets or bullets for partner best practice requests.
• Direct contact with external partners to resolve customer service issues
• Support for the Label Relations team to ideate, secure and manage priority programmes.
• Engage with developing artists to communicate best practices and execute audience growth strategies
• Help develop scaled solutions for indie label partners to capitalize on opportunities.

Skills:

• 2+ years digital music experience (interaction with record labels a plus but not required)
• Firm understanding of social media platforms and interaction with music
• Ability to meet multiple objectives in a fast-paced, highly iterative environment

Education:

• Bachelor’s degree (preferred)