Marketing Manager BM Projects Integration & Part VII

Business Unit: Brand & Marketing

💰: £38,400 - £48,000 per annum DOE + red-hot benefits🔥🎁

📍: Hybrid with regular travel to a hub

📑: 12 Month Fixed Term

Our Team❤️

Brand & Marketing is leading the charge to disrupt our industry and turn banking on its head. We know that money is a big deal – so much more than a set of products and services. Driven by our purpose, we come to work every day for that reason: Banking – but fairer, more rewarding and for the good of society. The work will be challenging and the deadlines sometimes tough. But when our purpose is combined with the right people, the impact is powerful. And we can have fun doing it.

This is an exciting opportunity to really get involved in how we communicate changes aligned to the integration of Virgin Money and Nationwide Building Society to our customers and the updating of customer collateral associated with the integration.

Reporting to the Senior Marketing Manager - Projects Integration & Part VII, you’ll be developing bespoke customer communications to convey the Part VII change to c.6m Virgin Money customers and facilitating the relevant Part VII changes to c.14,000 bank-wide customer communications documents.

Day to day you’ll be🤩

• Developing customer communications and creating / updating relevant customer assets in line with Part VII requirements, managing them through the relevant end-to-end approval processes both within Brand & Marketing and the required teams outside of Brand & Marketing.
• Bringing value as a representative of Brand & Marketing at integration meetings and always being a voice for the customer.
• Ensuring that customer activity is driven by data and insight, with strong methodology and objectives in place to measure success.
• Adopting a test and learn mindset.
• Evaluating Part VII campaign performance, recording and inputting to lessons learned and making recommendations for future improvements.
• Ensuring we adhere to the Virgin Money brand guidelines in all communication channels.
• Delivering all activity in line with our internal marketing and audit processes including the Customer Comms Frameworks and Customer Communications Policy.

We need you to have🌟

• Relevant multi-channel customer communications management experience.
• Excellent planning and organisation skills, and a keen eye for detail.
• Great stakeholder management skills.
• Self-motivation and a collaborative style of working.
• A very good knowledge of marketing and how to be creative.
• A solution-based mindset and problem-solving skills.
• An understanding of the relevant industry and marketing regulations, and data protection policies.
• The ability to align your work to our purpose and focus on delivering good outcomes for customers.

It’s a bonus if you have but not essential🍒

• A relevant marketing qualification.
• Relevant marketing experience.
• A sound understanding of the analytical principles and techniques associated with marketing measurement.
• An understanding of the impact of industry, regulatory, and economic factors and events on marketing activities by keeping up with the latest trends.

Red Hot Rewards 🎁

• Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time)​ plus the option to buy more.
• Up to five extra paid well-being days per year​.
• 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt.
• Market-leading pension.
• Free private medical cover, income protection and life assurance.
• Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness.

And there's no waiting around, you'll enjoy these benefits from day one.

If we’re lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible.

🕕Applications Close: 17 Jun 2025 (11.55pm BST)