Medical Information Lead

We are looking for a Medical Information Lead to join us in our UK & Ireland Medical Affairs team, based in our Slough, UK offices.

About The Role

The medical information lead is responsible for handling medical information enquiries received from patients, healthcare professionals (HCPs) and other relevant stakeholders. These enquiries may be simple or complex, requiring the creation of a standard response document. Enquiries may be received from a variety of channels including phone, email and webform.

Who You’ll Work With

You will report into the Head of Medical Information for the UK & Ireland

What You’ll Do

• Respond to medical information enquiries from patients, healthcare professionals (HCPs) and other relevant stakeholders in a timely manner and agreed timeframes.
• Collaborate with the global medical information team in the creation of SRDs and other globally led initiatives.
• Adapt and localise global SRDs for use in the UK and Ireland.
• Develop and maintain scientific expertise for assigned therapy area and assume responsibility for the provision of medical information support.
• Management of medical information enquiries for mature and locally approved products, and support across other therapeutic areas as needed.
• Support the out of hours vendor by providing product expertise and relevant training.
• Complete technical review of promotional and non-promotional documents in Source Clear for assigned therapy area.

Interested? For this position you’ll need the following education, experience and skills:

• Bachelor’s degree required (in a life sciences discipline or equivalent)
• Experience of medical information in the pharmaceutical industry or a hospital setting preferred.
• A good understanding of the regulations and codes applicable to the pharmaceutical industry in the UK and Ireland (e.g. ABPI, IPHA, EHPIA)
• Experience of providing exceptional customer service.
• Experience of working in a cross-functional environment where collaboration within the medical team and with other teams (e.g. sales, marketing) is necessary.

Are you ready to ‘go beyond’ to create value and make your mark for patients? If this sounds like you, then we would love to hear from you!

About Us

UCB is a global biopharmaceutical company, focusing on neurology and immunology. We are around 8,500 people in all four corners of the globe, inspired by patients and driven by science.

Why work with us?

At UCB, we don’t just complete tasks, we create value. We aren’t afraid to push forward, collaborate, and innovate to make our mark for patients. We have a caring, supportive culture where everyone feels included, respected, and has equitable opportunities to do their best work. We ‘go beyond’ to create value for our patients, and always with a human focus, whether that’s on our patients, our employees, or our planet. Working for us, you will discover a place where you can grow, and have the freedom to carve your own career path to achieve your full potential.

UCB and its subsidiaries encourage diversity and inclusion in the workplace; we are an Equal Opportunity Employer. We do not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity.

Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on EMEA-Reasonable_Accommodation@ucb.com . Please note should your enquiry not relate to adjustments; we will not be able to support you through this channel.