Membership Development Manager

The Role

The Law Society is the independent professional body for solicitors in England and Wales. We are the voice of solicitors, driving excellence in the profession, safeguarding the rule of law and protecting access to justice.

As Membership Development Manager you will manage and coordinate the Society's membership engagement, growth, recruitment and onboarding strategy.

The role will encompass a range of activities and projects, including the development and continuous improvement of the membership communications and engagement strategy and the Society's volunteer strategy; leading on the development and implementation of cross-organisational strategic membership projects and the Society's member offer; development/implementation of new and enhanced membership packages; building relationships with other organisations, for example, specialist legal associations, universities, SQE providers, to establish communication mechanisms with potential new members and to engage existing members in more of the Society's offer.

What we're looking for

We're looking for a strategic thinker with a proactive and hands on operational approach and commercial mindset who is able to grasp quickly and prioritise key issues across membership / client segments turning them into actionable plans. The role holder will work collaboratively across different functions at the organisation to manage an audience-first approach resulting into a central plan for content planning and delivery, with a focus on the in-house counsel community.

We are looking for someone with a broad skillset across communications, content, marketing, operations, product development, campaigning, events planning and member / client engagement with a proven background in membership/customer recruitment and retention.

You'll have excellent communication, influencing and stakeholder management skills developed within a client base of professionals or knowledge workers.

You'll enjoy developing and implementing strategic plans, experienced with managing membership journeys both online and offline.

What's in it for you

This is an excellent opportunity to work with contemporary thinkers in a progressive membership organisation. The successful candidate will join a strong brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of trust, clarity, excellence and respect.

The role is based in Chancery Lane, London. Our team's charter currently offers hybrid working with a minimum two days a week working on site. The organisation offers a generous flexible benefits package, a friendly working environment and the opportunity to develop your career within a professional organisation.

Please note: if you are an internal applicant, Pay Policy will apply.

The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.

If you would like to have an informal discussion about the role, please contact Valeria Mancheva, head of membership engagement and services, on