Metering & Billing Technician
Location
London, England, United Kingdom
Posted At
8/14/2024
Advertise with us by contacting: [email protected]
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Description
About The Role
Our Metering & Billing team currently manage the energy billing for core utilities including District Heat, Electricity and Water for over 18,000 customers. As a result of successful company growth we are looking for a Metering & Billing Technician to support our metering and billing contracts in the South of England. Candidates will ideally be based in the London region and be able to travel and work away from home within the region for projects as and when required.
Key responsibilities
Our Metering & Billing team currently manage the energy billing for core utilities including District Heat, Electricity and Water for over 18,000 customers. As a result of successful company growth we are looking for a Metering & Billing Technician to support our metering and billing contracts in the South of England. Candidates will ideally be based in the London region and be able to travel and work away from home within the region for projects as and when required.
Key responsibilities
- Installation and commission of pre-payment metering equipment as per manufacturer, company and industry guidelines meeting daily install targets to a high quality standard
- Commissioning Hydraulic Interface Units as per the company commissioning procedure resolving any identified issues during the process
- Providing front-line support to customers and clients by responding to reactive call-outs resolving faults and upgrading systems in a professional manner
- Completing relevant company documentation as required and in accordance with the company’s quality assurance procedure
- Monitoring and recording equipment stock levels and replenishing when required
- Adhering to GDPR guidelines at all times
- Working in a safe manner and in accordance with the company’s Health & Safety policy
- Able to demonstrate a good understanding of domestic electrical and plumbing principles ideally holding an electrical or plumbing NVQ qualification or equivalent
- Experience of dealing with members of the public
- Good at problem solving
- Customer focused
- Reliable with a flexible approach to works hours
- Able to communicate clearly and concisely at all levels and to work to deadlines with minimum supervision
- IT literate with experience in all Microsoft Office applications
- Hold a current CSCS card (desirable but not essential)
- Competetive Salary (depending upon experience)
- Company van, fuel card, tools, and PPE provided
- Contributory Company Pension Scheme
- Non-contributory death-in-service insurance
- 33 Days Holiday including BH
- Discounted gym membership across the UK
- Employee Assistance Programme
Advertise with us by contacting: [email protected]
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