MicroArray Field Application Scientist

Paisley, Scotland, United Kingdom

6/14/2025

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Join a team at Thermo Fisher Scientific valuing performance, quality, and innovation.

Thermo Fisher Scientific seeks a Microarray Field Application Scientist for UK, Ireland, and Northern Europe (occasionally).

Tasks and Responsibilities:

• Support Sales teams in achieving the order plan by providing exceptionally high-quality pre-sales support through customer visits, product/application/software demonstrations, seminars/workshops, and sample analysis.
• Provide post-sales support by training and visiting customers, delivering email and telephone support, and following up on customers' requests.
• Collaborate closely with Service Engineers to resolve application and instrument issues, providing technical mentorship and training on-site.
• Assist customers in crafting, setting up, and optimizing experiments on Thermo Fisher Scientific cellular analysis systems in their laboratories.
• Acquire and maintain scientific and competitive knowledge and market segment overview to support customers, Sales, and Service. Keep updated with the scientific community. Train colleagues on new products/applications as necessary.
• Identify and feedback market conditions and product opportunities to Sales & Marketing.
• Work effectively with Sales and Service in regional/key accounts of responsibility.
• Track, record, and detail relevant information of all customer technical enquiries in our CRM tools.
  
  

Requirements:

Minimum Qualifications:

• Master's degree or PhD in Molecular Biology, Genetics, Cellular Biology, or equivalent experience.
• Laboratory experience, particularly in Molecular Biology with expertise in animal/plant/human Genetics and technologies performing CNV or genotyping.
• Proven experience in presenting technical materials in written and verbal form.
• Demonstrated ability to read, analyze, and interpret common scientific and technical reports and apply mathematical and statistical data analysis.
• Flexibility to travel throughout the area of responsibility: Primary responsibility UK and Ireland
• Proficient in English language skills. Proficiency in additional languages is an asset.
  
  

Preferred Qualifications:

• Technically savvy individual capable of assessing customer experimental needs to support salespeople in demonstrations, training, and optimization to ensure customer success.
• Problem solver with the ability to troubleshoot technical problems.
• Excellent communicator able to address customers at all technical levels.
• Great teammate who can collaborate effectively across functions and coordinate efforts between Support, Service, and Sales.