Mortgage Advisor

Are you a passionate Mortgage Advisor with a love for helping clients achieve their financial goals? Do you thrive on providing exceptional customer service and making complex financial concepts easy to understand? If so, we want you to join our team as a Second Charge Mortgage Advisor!

As a Second Charge Mortgage Advisor, you’ll be responsible for guiding customers through the process of obtaining a second charge mortgage, helping them to unlock the equity in their property and achieve their financial objectives. With a focus on providing a personalised, consultative service, you’ll work closely with customers to understand their unique needs and circumstances, and identify the correct solutions for their situation.

Well, if this is interesting to you, and speaks to you, read on, and make sure that of all the Job ads you read, this is the one you click apply to!

About Selina

At Selina Finance, our mission is to give people access to the wealth they have in their homes, and we’re doing that by building a next-generation digital lender – starting with a home equity loan product. More than £2tn equity value is locked up in UK homes, while homeowners still need to rely on high-interest rate consumer loans, credit cards or overdrafts. We believe this is unfair and unnecessary. We offer a financing product unlike anything else out there, one that is as flexible as a current account, as affordable as a mortgage, and as easy to apply for as a consumer loan.

We are building an incredible team and culture of high performance, development, reward and recognition. We announced our Series B earlier in January this year, ready for the next phase of our adventure and this is where you come in!

What will you be doing?

Responsibilities:

• Provide financial advice to our customers sourced through our online and offline channels via phone and chat, providing a seamless and excellent advice experience
• Put our customers’ interest first and educating them on the novelty and advantages of our product
• Develop an outstanding applicant journey and advisor tool-set with our tech and product teams to relentlessly improve our customer’s experience
• Join a growing advice team, driving a direct to customer proposition
• Work hand-in-hand with our ops teams to drive completions and realize our ambitious growth plans

What about you, what do you need to bring/have?

• Are fully CeMAP qualified (or equivalent) with +2 years of experience
• Want to be involved and shape a start-up with an amazing team
• Know how to manage and grow a constantly evolving pipeline of cases in tight timelines
• Are keen to work in a fast paced early-stage start-up environment
• Experienced in a fast paced, direct sales environment
• Able to understand a lending policy, use it to advise clients and qualify them for eligibility.

Things that would be nice for you to have (please do not let any of these points prevent you from applying):

• Second Charge lending experience
• Secured Lending Experience

What we offer

• £30,000- £32,000 base salary, dependent on experience
• Bi-annual Bonus
• Growth Shares
• 25 days annual holiday
• Annual L&D budget
• Cycle to work scheme
• 3% pension contribution
• Monthly socials
• Free access to mental health support via Spill 🧠
• A choice of benefits that work for you courtesy of our benefits platform, Thanks Ben 🏋️ ❤️‍🩹
• Annual £60 cycle allowance for Santander cycles or Evans (via Thanks Ben)
• Placed in the top 30 of Tempos 100 best start-ups to work for 2023

We are an equal opportunities employer and are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

We also welcome and encourage applications from traditionally underrepresented categories, and provide feedback to any candidate we interview, even if that feedback is speaking to another candidate being more suitable for the role.