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Multisite Manager
Why join us?
- 25 days holiday entitlement (pro rata for part time colleagues)
- Have your birthday off!
- 8% pension (7.5% employer / 0.5% employee) contribution
- SmartTech - get the latest technology and spread the payments over time with no interest or upfront payments
- Access to Reward Gateway and enjoy discounts with a number of leading retailer
- Cycle 2 Work Scheme
- Service Award Scheme (one day per year up to 5 years service)
Were Hello Student, part of the Empiric Student Property Group.
With over 9000 beds around the UK our properties are some of the best in the market and our friendly and approachable team get to know our students, so that we provide a more personal experience.
Be a part of that unforgettable service!
We are only just getting started and we need great individuals to continue our success. You will work as part of a collaborative team that believes in respectfulness, supporting each other and most of all having FUN!
What Youll Do
Imagine running multiple high-end student accommodation sites across a buzzing city. Youll be the go-to person making sure everything runs like clockworkmanaging an amazing team, driving sales, and creating unforgettable experiences for students.
This is a dynamic role where youll juggle leadership, creativity, and a can-do attitude. Whether its smashing financial goals, organising exciting student events, or maintaining top-notch facilities, youll be at the heart of it all!
Your Key Responsibilities
- Team Leadership:
- Recruit, train, and inspire your team to shine
- Set clear goals and motivate your team to hit them
- Provide regular feedback and foster a positive, supportive workplace
- Customer Experience:
- Create a home away from home community for students
- Plan fun social events for students and handle complaints like a pro
- Push for glowing reviews on platforms like Student Crowd
- Driving Revenue:
- Own your citys financial performancemanage budgets and maximise revenue
- Drive sales campaigns and maintain high levels of re-bookings
- Keep tabs on competitors and trends to stay ahead of the game
- Sustainability & Community:
- Promote local community engagement and lead charity initiatives
- Support energy-saving campaigns and drive eco-friendly practices
- Facilities Management:
- Keep properties in tip-top shape with proactive maintenance
- Ensure compliance with safety regulations and handle emergencies swiftly
- Build great relationships with contractors and keep the environment safe for everyone
What Were Looking For
- Experience in managing multiple sites, preferably in PBSA (Purpose-Built Student Accommodation), hospitality, or leisure
- A passion for delivering standout customer service and creating great experiences
- Strong leadership skills with a knack for motivating and supporting a team
- Sales-savvy, budget-friendly, and always up for smashing targets
- Great communication skills
- Knowledge of facilities management is a big plus!
- Adaptability, energy, and a love for working with people
What To Expect
This isnt your 9-5 desk job. Youll need to be flexible for weekends, evenings, and the occasional out-of-hours call. If you thrive in a fast-paced, people-focused environment, this is the role for you!
How We Do Things Is Just As Important To Us As What We Do. Our Ways Of Working Or WOW Commitments Let Everyone Know How We Do Things Around Here
Respectful
Responsive
Supportive
Collaborative
And most importantlyFun
