Network Training Development Specialist

Calex is a specialist training and consultancy organisation contracted to several market-leading automotive manufacturers. We are currently seeking to recruit a Network Training & Development Specialist at the Volkswagen National Learning Centre in Milton Keynes.

The successful candidate will engage and support the Volkswagen Group UK Ltd retailer network through proactive communications, in order to promote the National Learning Centre training offering and to drive focus on utilisation of training courses

This is an exciting opportunity to join one of the most successful and innovative Automotive organisations in an important role which will help drive current and future success of the National Learning Centre’s retail training programmes.

We are looking for an individual who is:

Collaborative and inspiring, and can work towards a common vision with a can-do attitude

Flexible and adaptable and can demonstrate willingness to consider, adapt and adopt new approaches

Accountable and reliable, with the ability to communicate clearly and effectively about progress and challenges

Open and honest, with the ability to adjust communication style according to individual’s preferences

Key Responsibilities

• Be a specialist in all VWG qualification paths to effectively advise the network, ensuring optimum engagement on training offering
• Operate flexible contact methods to support efficient utilisation of training events
• Identify opportunities by using initiative to develop and deliver most effective means of engagement within the VWG network
• Establish positive relationships with training and development stakeholders within the VWG network in order to promote proactive planning of training engagement
• Escalate network challenges through appropriate channels back to contract
• Take ownership of identified network challenges through to final resolutions
• Work closely with the delegate support team to resolve inbound queries as required
• Work closely with the planning and scheduling team by sharing network insight and SME knowledge, in order to support effective planning and scheduling
• Build relationships with SMEs within other internal departments and attend meetings where requested to support new tactics or projects
• Operate as network advocate and voice within the contract by sharing insight through constructive feedback where applicable
• Operating from office with travel within UK to retailer network where appropriate
• Be a positive ambassador for contract both internally and externally
• Undertake other such duties as may be reasonably requested

About You

• Strong commercial understanding of the automotive retail network
• Experience of working in a customer focused environment
• Ability to motivate and positively influence others
• Proven track record of working towards and achieving contractual targets in line with company objectives
• Experience of working independently and within teams
• Possess a passion for learning and development of others
• Must be flexible with travel within the UK to VWG retail network as required
• Excellent verbal and written communication skills
• An articulate and diplomatic communicator who can create and maintain relationships with multiple stakeholders at different levels
• Resilient and persistent with a solution focused and positive approach to challenges
• An organised individual who can easily multi-task
• Assumes responsibility and accountability for own actions and those of the team
• A completer-finisher who can take tasks and projects on and see them through to successful outcome or result
• Attention to detail and with a consistent focus on quality of work
• Experience of using a Learning Management system
• A proficient user of Microsoft Office, particularly Word, PowerPoint, Excel and Adobe Connect

Our Calex Core Values

• Caring & Supportive
• Open & Honest
• Welcoming & Inclusive
• Collaborative & Inspiring
• Enjoyable & Rewarding
• Flexible & Adaptable
• Accountable & Reliable
• Healthy & Sustainable

If, like us, you strongly believe in learning that impacts personal and business performance, we’d love to hear from you.

To apply, please provide a full and up to date copy of your CV together with a covering letter detailing the skills you have that make you suitable for this role.

Salary & Benefits

Up to £35,000.00 pa dependent on experience plus car allowance of £328.50 per month (Total £3942 pa)

25 Days Paid Annual Leave. Calex Employee Benefits Package (inc. High Street Discounts, Online GP, Welfare Scheme).

Pre-employment Checks

Calex will undertake the relevant/standard employment checks with any successful candidate. This includes contacting all nominated references, as well as checking candidate ID, driving licence (if appropriate) and right to work in the UK. Some roles may also be subject to further pre-employment checks (confirmation will be provided through the recruitment process). The nature of this role may necessitate that we undertake a DBS check.

Employment

The successful candidate will be employed by Calex UK (www.calexuk.com). Calex are a specialist automotive training provider and provide training staff and expertise including Trainers, Developers, Digital Learning Experts, and Administrators to Volkswagen Group UK. The successful candidate will join an established team, at the VWG National Learning Centre in Milton Keynes.

Visa Sponsorship

Although Calex UK is on the register of Worker and Temporary Worker licensed sponsors, there is not an opportunity of sponsor for this specific role.

Place of Work

VWG National Learning Centre, Wymbush, Milton Keynes.

We currently operate hybrid working with at least 60% of time in the National Learning Centre with the opportunity to work up to 40% remotely. Time spent in the office may change.

There will also be times when it may be necessary to work from alternative locations, e.g. VWG facilities and retailers, and other sites as necessary to perform the role.

Closing date: Sunday 5 January 2025

Unfortunately, we cannot respond to everyone. If you have not heard back from us within 14 days of the closing date, your application will not have been successful.