New Business Broker

Who are we?

Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 20,000 employees spanning over 100 countries.

We're moving from strength to strength, expanding our global reach and growing both organically and through strategic, high-quality mergers and acquisitions. By bringing together diverse expertise and perspectives, we're enhancing our unique culture and values, whilst continuing to expand our capability to innovate, and deliver exceptional solutions for our clients.

The Role

We are looking for a New Business Broker to support Howden’s plans for business growth and expansion within our Birmingham office.

The Birmingham-based team focuses on exceeding the expectations of our clients and is capable of supporting their insurance needs across the range of commercial insurance classes targeted in the Sport and Entertainment Sector.

The role offers the successful candidates the opportunity for a career within the insurance and financial services profession with one of the most respected names in insurance broking.

The New Business Broker will provide technical and qualitative service in order to win new clients and provide wider support to Howden Birmingham clients. Ensuring that responsibilities are completed in accordance with Company and/or Group policies to achieve targets, develop the business and deliver an excellent and comprehensive service

What you’ll do

• Develop strong relationships with prospects to develop and win new clients
• Ensure transactions are conducted with full transparency & accuracy
• Deal with incoming mail from prospects, clients, insurers, and third parties
• Operate with all prospects/clients (both internal and external) fairly and ethically
• Working in support of Account Executives to develop new business as required
• Supporting key initiatives & campaigns, developing new client opportunities
• Support management and team, if and when directed, with renewal, mid-term adjustment or any other activity as required
• Develop strong relationships with insurance markets and other service providers
• Maintain any ongoing delegated authority contracts appropriately and cost effectively
• Creating the most appropriate insurance programme for the prospect’s/client’s demands and needs
• Producing comprehensive client and broking documents
• Processing of quotes, indications and endorsements
• Technical duties (including accurate data entry, credit control, chasing subjectivities)
• Ensure up-to-date records are maintained at all times on the Company systems
• Ensure compliance with all applicable Company and/or Group policies and procedures
• Ensure correct authorization is obtained and processes followed when required by the Company and /or Group policies and procedures
• Ensure compliance with legal and regulatory requirements
• Ensure that own performance, HR, and T&C records are up to date and meet the Company and/or Group’s requirements
• Maintain accurate records and deal with correspondence appropriately
• Ensure compliance with Anti Bribery and Corruption policy and procedures

Who we’re looking for

• Experience in insurance is desirable
• Commercial Insurance – sound knowledge and broking experience (underwriting experience will be considered). This experience is desirable but not essential.
• Confident, with strong communication skills (both verbal and written)
• Professional and personable – client-focused
• Drive and enthusiasm – motivated to achieve targets
• Good negotiating skills; able to influence and persuade others
• Organised, able to plan and be methodical - proactive when necessary
• IT Literacy with a working knowledge of Word and Excel required
• Strong attention to detail and ability to be resilient, produce accurate work under pressure
• Qualified to CERT CII level or above or progression towards gaining professional qualifications is desired.

What do we offer in return?

A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new
• We support each other in the small everyday moments and the bigger challenges
• We are determined to make a positive difference at work and beyond

Diversity and Inclusion

At Howden we value diversity - there is no one Howden ‘personality type’. Instead, we’re looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new
• We support each other, in the small everyday moments and the bigger challenges
• We are determined to make a positive difference, at work and beyond

We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect – regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.

Our sustainability promise

We’re on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here.