Department: Retail
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Company: Canary Wharf Management Limited
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Reporting to: Building Services Manager - Retail
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Job Summary
Responsible for Retail Dept’s Permit-to-work system and contractor management, Overseeing aspects of building compliance alongside Quality Control Manager. Shifts will be Monday-Thursday 20:00-06:30
Salary: £47 000 + 3% shift allowance
Closing date: Monday 30th June 2025
Main Responsibilities
- Review RAMS (Risk Assessments and Method Statements) submitted for Landlord works, ensuring adequate insurance coverage, contractor competency, and valid equipment certifications are in place
- Evaluate Permit-to-Work requests for Landlord works
- Maintain the Impairment Register, ensuring all stakeholders are updated, and that equipment or systems are isolated and reinstated within required timelines.
- Conduct pre-, during, and post-work supervision and monitoring inspections to verify contractors' adherence to their approved RAMS in the absence of the Permit Officer.
- Oversee the tenant visitor system to ensure compliance.
- Perform pre-work site inspections with contractors to confirm safe commencement of works and verify that control measures outlined in the Permit to Work and Authorisation to Access are being followed.
- Immediately notify the QCM and escalate any non-compliance or unsafe practices to the BSM, followed by a written report
- Liaising with Retail Project teams to ensure co-operation and continuity regarding Insurance impairments and Fire Alarm/Sprinkler isolations including DS Tests
- To Assist QCM with Landlord Electrical Permits and Lock off/tag off procedures
- To Support QCM with Substation Entry training for contractors and CWM Maintenance operatives
- To Monitor Key release forms and Roof access books.
- Carry out in conjunction with QCM contractor inductions.
- Assist Engineering Supervisors in administrative tasks of Landlord Fire alarm , Sprinkler and Cause & Effects testing.
- Perform any additional reasonable tasks as requested by the QCM or BSM
PERSON SPECIFICATION
- NEBOSH General Certificate/equivalent (Desirable)
- IOSH Managing Safely- (Required)
- Knowledge of fire safety/ /confined spaces
- Experience in a Building services industry and safe systems of work procedures
- Ability to effectively communicate with employees, tenants, and contractors by phone and email.
- Strong organisational skills to manage a high volume of electronic permit applications and visitor requests. (Mandatory)
- Excellent customer service skills to assist individuals with permit inquiries.
- Ability to work collaboratively in a team environment.
- Willingness to adapt to changes in procedures and regulations regarding permits.
- Knowledge of relevant laws and regulations about permits
- Ability to work well under pressure and meet deadlines
- Excellent computer proficiency and strong analytical abilities
- Experience with Permit-to-work procedures is desirable.
Health Safety And Welfare Responsibilities
All staff are required to fulfil their legal duty to take reasonable care for the health and safety of themselves and others who may be affected by their acts and omissions, and to follow all guidance and instructions given in this respect. Further details regarding Health & Safety responsibilities are set out in the Health & Safety Policy in the Administrative Rules and Procedures, and the Health, Safety & Welfare Manual.
Environmental, Social & Governance (esg) Responsibilities
Recognising the centrality of ESG principles within our organisation, we have developed a comprehensive ESG Strategy. It is imperative that all staff members understand and adopt this strategy into their respective roles. This includes adhering to environmental regulations, minimising waste, supporting nature within our urban environment, and facilitating positive change for those in need within our community and utilising our volunteering.
Quality Management Responsibilities
In line with the latest ISO 9001 requirements and our dedication to quality management, all staff are mandated to comply with system requirements as detailed within the Company Quality Manual & Policies. Additionally, it's vital to ensure the effective implementation of all Procedures, Plans, and Forms within our Electronic Document Management Systems (EDMS) to meet the ISO 9001: Quality Management Standard.
Company Values
Commit to Excellence
- Act with integrity and deliver high performance
- Put our customers at the heart of what we do
- Resolve issues by providing high quality solutions
Foster Collaboration
- Find opportunities to collaborate with others across the business to achieve shared goals
- Encourage inclusive networks and treat others with respect and fairness
- Use knowledge to work effectively with suppliers / contractors to meet shared goals
Encourage Engagement
- Confident in making decisions appropriate to the role
- Learn from mistakes and listen to constructive feedback to improve performance
- Prioritise safety and actively support community, wellbeing and sustainability programmes
Take Ownership
- Take pride in delivering high quality service which exceeds expectations
- Committed to opportunities for self-development
- Take responsibility for my own performance and look for ways to improve
Embrace Innovation
- Embrace change and innovation
- Proactively suggest ways to improve our business and encourage others to share ideas
- See new challenges as opportunities to deliver effective change
What We Offer
Diversity and Inclusion
We recognise the importance of embracing diverse experience, skills and perspectives at all levels and operating in an inclusive working environment, in order for everyone to reach their full potential. We also recognise that it makes business sense, since being an inclusive employer leads to better business performance and higher levels of employee engagement and satisfaction. We welcome applicants with diverse backgrounds, perspectives and skills and are committed to fostering a culture whereby everyone can reach their full potential.
Flexible Working
As an inclusive employer, we recognise the positive impact flexible working can have on an individual, their wellbeing, engagement and productivity. Therefore, we are open to consider flexible working arrangements, both temporary or permanent.
Learning and Development
At Canary Wharf Group, our employees receive a wide range of support to help improve their skills and achieve their career goals. We offer development opportunities through classroom and e-learning training, mentoring, cross department experience and on the job learning. We heavily invest in our staff attaining accreditations to develop existing and new skills, support chartered status, sponsorships and provide further educational opportunities which are job and business related. We never stand still and continually invest in developing skills and knowledge to ensure individual and company growth.
Other Benefits
We are committed to building a safe, happy and healthy community for our employees and we offer a comprehensive range of benefits, all designed with our employees and their wellbeing in mind. From generous pension and insurance plans, to health benefits, subsidised gym membership, store discounts and family leave, our benefits package allows our employees to choose the benefits that suit them and their individual needs.
If you are interested in joining our highly professional and skilled team for our next exciting phase of development, please complete the form on this page to apply online.
Early applications are encouraged as we reserve the right to appoint at any point.
