NTQ Delivery Manager - Telecoms

NTQ Delivery Manager (Legal)

Contract or Fixed Term Contract

Reading – Hybrid-working

MBNL is owned equally by EE and Three, two of the UK’s most recognisable and innovative mobile operators. They are our shareholders, but to us they are also our customers. Our mission is to create maximum value for our Shareholders, by delivering and managing their best network experiences at the lowest cost.

Working closely with and reporting to the Head of Legal Property, the NTQ Delivery Manager (Legal) will undertake a programme of continuous improvement in relation to the NTQ programme.

The focus of the continuous improvement will fall primarily, but not exclusively on elements of the Programme demanding support from the MBNL Legal Property team and external solicitors. There will equally be a focus on driving activities prior to legal involvement to increase the volume of workflow into legal.

What you will do:

• Set up, chair and own meetings with external Property Agents, External Lawyers and Internal Teams to advance legal activities associated with the NTQ programme.
• Regularly review all access for survey, build and lease negotiation activities and workflows, including associated mediation and litigation activity
• Improve and document policies, standards, processes, procedures and guidance relating to the NTQ Programme (and linking them to the MBNL Management System)
• Create bespoke reporting utilising Site Tracker functionality to analyse performance and execute against opportunities to accelerate relevant elements of the NTQ Programme.
• Propose continuous improvements to ensure maximum efficiency in delivery of relevant elements of the NTQ Programme
• Ensure data within Site Tracker is cleansed and maintained to a high standard. Ensure internal teams and external suppliers are compliant with completing data accurately and in a timely manner.
• Identify and execute against strategic opportunity pots, including drawing from techniques used in the code renewal programme.
• Create and own a 'Priority Plan', targeting opportunities to achieve volumetric Targets.
• Support presentations and discussions with key stakeholders (e.g. on reporting) including MBNL Property & Legal management team and shareholders.

What we are looking for:

• Project management qualification
• Good ability in coordinating and communicating on many levels.
• Supplier performance management
• Ability to work with multiple data sets, tools & systems.
• Clear thinker
• Self-motivated and driven.
• Resilient
• Self-starter with a can-do attitude
• Results focussed.
• Attention to detail.
• Planning and organisation skills

Nice to have:

Telecoms experience.

MBNL – building strength through inclusion.

At MBNL we embrace equality, diversity, and inclusion. People are at the heart of everything we do and collectively we strive to create an environment where everyone can flourish. By fostering an inclusive environment, we are championing each other’s uniqueness. Inclusion & Diversity within MBNL will unlock innovation and continue to evolve how we work, to help us deliver world class infrastructure for our Shareholders and their customers.

We will work creatively to offer flexible working arrangements, (like non-standard hours, part-time, remote working). We want to support you to build your career without sacrificing your personal priorities.

MBNL are proud recipients of the Armed Forces Covenant Gold Award, and Disability Confident accredited.