Office Assistant

Job title: Office Assistant

Location: Hayes, West London

Duration: Permanent

Working Model: Office-based

Salary: Competitive

About us: At TCC Global, we create innovative retail campaigns that drive customer engagement and brand loyalty. From product development to digital integration, we work with leading brands and retailers to deliver exclusive reward-based campaigns. Our solutions focus on loyalty, data monetisation, and revenue diversification, helping retailers build lasting connections with their customers.

The Role: We are seeking a proactive and highly organised Office Assistant to support the smooth daily operations of our office. This full-time, in-office role combines front desk responsibilities with junior-level HR administrative support. The ideal candidate is professional, personable, and eager to grow within a supportive and dynamic team.

What you’ll be doing:

Reception Duties:

• Welcome visitors and ensure a positive front-desk experience.
• Answer and route emails promptly and professionally.
• Assist in managing meeting room bookings and prepare rooms for meetings or interviews.
• Receive and distribute mail, deliveries, and courier packages.
• Maintain a tidy and presentable reception and communal office areas.

Office Administration:

• Assist in maintaining office supplies and place orders when stock is low.
• Assist in coordinating office maintenance and liaising with vendors.
• Support the planning and execution of internal meetings, team events, or staff communications.
• Provide general administrative support to various departments as needed.

Junior HR Assistant Responsibilities:

• Assist with onboarding tasks for the UK and Global team.
• Maintain accurate employee records and HR databases.
• Support the coordination of training sessions and performance review schedules.
• Help draft basic HR correspondence and documentation.
• Assist in organising employee engagement activities and internal communications.

Event & Logistics Support:

• Help plan office events, team-building activities, and HR-led initiatives.
• Coordinate logistics for meetings, conferences, and off-site events.
• Assist and book with travel arrangements and compliance tracking.

What we’re looking for:

• Excellent interpersonal and communication skills, with a friendly and professional demeanour.
• Previous experience in an administrative or receptionist role preferred.
• Interest or some exposure to HR functions is an advantage.
• Excellent verbal and written communication skills.
• Strong organisational skills and attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Friendly, approachable manner and a team-player attitude.
• Ability to handle confidential information with discretion.

What We Offer

• Competitive salary
• Growth and development opportunities
• A dynamic and supportive work environment

Ready to make an impact? Apply now and help us shape an exceptional employee experience!