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Contract type: Permanent / Part-time - 3 days per week.
Hours: 08.30-17.30
Role Overview
An exciting opportunity to begin a career within Savills and to join this busy team based in Cranbrook, providing administrative support and responsibility for maintaining our high ISO standards as well as helping to market beautiful properties along the Kent and East Sussex borders.
Key Responsibilities
- Provide an exceptional first impression for customers when handling telephone, email and face-to-face enquiries.
- Responsibility for meeting office audit targets
- Liaise with customers and clients in a professional, polite and respectful manner fitting of a Savills representative so that their experience of Savills is first class.
- Assist with the marketing of properties including coordinating the booking of advertising, brochure production, signage and PR.
- Liaise with the sales teams to ensure the smooth sale of all properties by accurately managing REAPIT and other IT systems (no prior knowledge of these required).
- Invoicing: processing other agents’ invoices, sales invoices, supplier invoices.
- Compliance: ensuring all files are compliant with signed terms of business etc., preparing agency agreements, gathering the correct compliance documentation for the ownership structure of the property and liaising with Savills compliance teams where required.
- Keeping up to date with changes to compliance requirements.
- General office administration including: day to day running of the office and archiving files.
- Diary management for negotiators, arranging appointments, viewings, market appraisals and meetings for the sales teams. Booking appointments on REAPIT.
- Adhere to the companies’ ISO, Money Laundering, Health & Safety policies as well as the Savills Code of Conduct.
- When required assisting with the planning and orchestration of local events, including preparing guest lists and assisting with sending invitations.
- Monitoring and refreshing the property web listings. Maintaining the office web page.
- Occasionally creating CCT advertisements (Instagram/Facebook) for properties using the online portal.
Key Skills
- Excellent verbal and written communication skills.
- Takes a pride in personal presentation.
- Strong people management skills - can motivate team members.
- Excellent organisational and prioritising ability.
- Meticulous attention to detail.
- Ability to work flexibly.
- Team player.
- Ability to cope with routine tasks.
- Dependable - team can rely on the job holder to produce work to deadlines.
- Enthusiasm to do a good job.
Team Overview
The fast paced and friendly residential sales team in Cranbrook primarily deal with the marketing of high-end properties within the Cranbrook School catchment area and beyond towards Rye, Ashford, Maidstone and East Kent. With close links to Savills other offices and divisions within the region, and the Country Department who deal with trophy homes, the team deal with a diverse range of properties located in idyllic country settings to local towns and on to the coast.
Find out more about Savills offer
Recruitment agencies
Savills only pay agency fees where we have a signed agreement in place and that agency has been previously contacted and directed by a member of our recruitment team. We do not pay agency fees when speculative and unsolicited CVs are submitted to Savills or any of our employees other than via our careers website and through our recruitment process. If this is not adhered to, agency fees will not be paid.
Submission of any unsolicited CVs or proposals to Savills will be deemed evidence of full and unlimited acceptance of this approach.
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