Onboarding Executive

Job Title: Onboarding Executive

Entity: Aventum

Department: Compliance

Location: London/Hybrid

Who We Are

Consilium, part of the Aventum Group, is an established Lloyd’s of London Broker that embodies a culture of inspiration and innovation. Powered by the commitment of our people, our united vision and collective determination, make an unquestionable difference.

Driven by independence, we make decisions for our team and clients, not external shareholders - inspiring action, challenging the status quo and seizing opportunities along the way. At Consilium, excellence is not a destination but a journey we undertake together.

At the heart of Aventum are our people. Working together in dynamic, service-focused teams, we prioritise our customers in everything we do. Collaboration fuels our success, courage drives our innovation and continuous improvement keeps us ahead in a rapidly evolving industry. Our shared commitment is to revolutionise insurance for the better, one day at a time.

We also believe that investing in our people is investing in our future. By empowering people across the Group to develop their careers, advance within the Group, and embrace new challenges, we build an environment where growth and learning never stop.

Our competitive benefits package, offered via a flexible benefits platform, reflects this. Beyond core benefits, employees have the freedom to tailor their benefits to meet their individual needs, supporting their unique goals and ambitions.

Role Summary

In this role, you will be responsible for onboarding new insurance agents and assisting in integrating new markets into our brokerage. You will work closely with both agents and internal teams to ensure smooth transitions, proper training, and effective operational alignment. This is an exciting opportunity to play a pivotal role in growing our network of insurance agents and expanding our market reach while providing ongoing support to ensure our agents' success.

Role Accountabilities

• Manage the end-to-end process of onboarding new insurance agents, from initial contact through to full integration into the brokerage.
• Facilitate the completion of all required documentation and ensure compliance with legal, regulatory and organisational standards
• Serve as the point of contact, answering questions and resolving issues during the onboarding process.
• Coordinate the integration of new markets into the brokerage, including working with internal teams to establish relationships with new carriers, products, and services.
• Assist in setting up the necessary infrastructure to support new markets, ensuring smooth operational processes for agents.
• Ensure internal databases and external platforms are maintained and updated.
• Build and maintain strong relationships with new and existing agents, addressing their concerns and helping them navigate any challenges during their onboarding process.
• Collaborate with other teams, including compliance and marketing to ensure that all agents are supported and equipped to succeed.
• Any additional duties as assigned.

Role Requirements

• 2+ years of experience in the insurance industry, preferably in a role focused on agent relations, training, or onboarding.
• Familiarity with insurance products, regulations, and market structures.
• Experience in working with external partners or brokers is a plus

Skills and Abilities

• Excellent organisational skills and attention to detail.
• Ability to build rapport and relationships with individuals from diverse backgrounds.
• Proficiency in MS Office Suite and familiarity with insurance management software (CRM systems, etc.).
• Self-motivated with a strong sense of accountability and ownership
• Ability to work collaboratively in a fast-paced, dynamic environment.
• Problem-solving mindset with the ability to handle challenges and manage multiple tasks at once.
• A passion for customer service and ensuring agents have the tools and support they need to succeed.

Management Duties

• No

We are an equal opportunity employer, and we are proud to share that 93% of our employees say they can be themselves at work. We aim to hire our industry's finest people because the best people drive the best outcomes. And we forever challenge the status quo because we know there are always ways to improve things. Because together, we're limitless.

We value applicants from all backgrounds and foster a culture of inclusivity. We understand the need for flexibility, so we work in a hybrid model. Please let us know if you require any reasonable adjustments during the recruitment process.