Operational Compliance Manager

Who are we?

Howden is a collective – a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.

This is a great opportunity for an Operational Compliance Manager to join a growing team, responsible for covering all aspects of Compliance that would be expected of an FCA regulated business. This role will operate to ensure compliance of the company’s activities, resources and staff, with the requirements of industry and government lead regulation, within the Frameworks provided by Group Compliance.

Key responsibilities:

Compliance Programme Development and Oversight

• Establish and maintain a compliance programme aligned with FCA and ICO regulations.
• Collaborate with Group Compliance to ensure internal frameworks meet regulatory standard.

Risk Management and Regulatory Reporting

• Oversee the Risk Register and key compliance frameworks (e.g. Consumer Duty, Conduct Risk)
• Manage reporting for governance meetings and regulatory bodies, ensuring timely updates.

Data Protection and Information Security

• Implement and monitor the data protection framework, ensuring compliance with data protectionlaws
• Address data security and incident resolution in line with regulatory requirements.

Stakeholder Collaboration and Training

• Act as a liaising with Group Compliance and regulatory bodies, providing compliance guidance.
• Develop and deliver training to foster a culture of compliance across the company.

About you:

• Regulatory Knowledge: Strong understanding of industry standards and regulations, including SM&CR, FCA rules for General Insurance, Consumer Duty and Conduct Risk requirements.
• Analytical Decisions-Making: Ability to make balance compliance decisions that align with business and regulatory standards.
• Communication and Training: Excellent at conveying compliance requirements to diverse teams; proven ability in training and supporting team development.
• Organised and Proactive: Strong planning and project management skills to handle multiple initiatives and meet regulatory deadlines effectively.

Vast Visibility specialises in technology which powers Insurance Price Comparison Websites, working with most of the major UK Price Comparison brands. Our business is run from our waterfront office in Liverpool, which is where the role is based. We are a part of the Howden Broking Group, which is one of the largest insurance groups in the world.

Rewards:

We believe that great work and dedication should be rewarded, that’s why we offer:

• 25 days holiday (plus bank holidays), pro-rated for part year service

A set of core benefits, designed with your health and financial protection in mind:

• Life Assurance up to 4x salary, protecting your loved ones in case the worst should happen
• Income protection, guaranteeing an income for up to 5 years in the event of an illness or injury
• Contributory pension scheme – 4% employer contribution and 5% employee contribution, rising to 5% & 5% in April 2025
• Access to a Healthcare Cashplan, which gives you access to a variety of health related benefits

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.