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Who Are We
At Knight Frank, we work responsibly in partnership to enhance people’s lives and environments. Founded in 1896 and headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. After 128 years we are now located in over 50 Territories, 740+ Offices, 27,000+ People, with 1 Global Network.
At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients’ unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors – both emerging and established – we are dedicated to meeting and exceeding their property goals.
A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.
In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart here.
About The Role
The Operations Coordinator will provide administrative support to the “Leasehold Reform and Litigation” team in the Consultancy Sub-Division, ensuring its smooth running. The role is integral in assisting the fee earners to generate income. The job is varied, covering a number of items including diary management, maintaining internal directories and schedules, finance, event organising, market research, and other ad hoc projects dependent on business requirements.
Responsibilities
- Create and issue invoices using “HUB” and Working Life; maintain invoicing spreadsheet and case schedule.
- Work with the finance team to resolve invoicing queries and ensure timely payments, following up on overdue debts.
- Assist with expenses claims and organize customer service surveys.
- Manage diaries, take messages, and handle enquiries; book meeting rooms and prepare agendas for team meetings.
- Arrange property visits, liaise with solicitors and tenants, and order Land Registry title checks.
- Register new instructions, open new case files, and book floor plans with suppliers.
- Conduct “conflict of interest” checks and gather comparable evidence from online sources for team analysis.
- Assist with event organization, including team BBQs, quizzes, and seasonal parties.
- Prepare PowerPoint presentations and work on occasional projects as required.
- Handle archiving tasks as needed.
Key Experience Required
- 2 years+ experience in a similar operations, administration, or secretarial role (preferred).
- Prior property knowledge (preferred).
- Proficient with Microsoft office packages, particularly Excel.
- Excellent standard of English grammar and spelling.
Competitive salary
Please note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.
