Operations Director

Leigh Woods, England, United Kingdom

12/12/2024

As our Highways Operations Director, you'll play a pivotal role in shaping the delivery of critical infrastructure projects across England and Wales. This role is not just about overseeing operations—it's about shaping the future of our highways business. You'll play a critical part in setting and delivering our strategic vision, ensuring we remain an industry leader known for safety, innovation, and exceptional service.

You'll be working on…. (what your role and responsibility is)

You'll oversee the successful execution of complex, high-impact projects, consistently surpassing customer expectations. Balancing operational excellence with strategic vision, you will ensure that every project is delivered safely, on time, and within budget—while driving innovation, efficiency, and customer satisfaction.

From steering high-profile initiatives to embedding a culture of continuous improvement, your influence will shape the future of our highways business. You'll be responsible for fostering seamless collaboration between teams and stakeholders, ensuring the highest standards of safety, quality, and service delivery while enhancing our company's industry reputation.

You'll work with… (because relationships are important)

You'll Join a Collaborative Senior Leadership Team Dedicated To Driving Strategic Growth And Operational Brilliance. Reporting Directly To The Managing Director, You'll Partner With

• Project Teams - Empowering them to deliver outstanding results through effective resource planning and leadership.
• Customers - Building lasting relationships, understanding of needs and ensuring these are met and exceeded.
• The Commercial & Pre-Delivery Teams - Streamlining financial performance and refining project propositions for future growth.
• Networks - Representing our company at events, forging partnerships, and staying ahead of industry trends.
  
  

You'll receive…. (because we value you)

We offer a competitive rewards package, including a Company Car scheme, Private Healthcare, Pension, Life Assurance cover, 25 days Annual Leave (and a day off for your birthday). You'll also have access to Hybrid working where possible, an enhanced Paternity & Maternity package and the opportunity to develop yourself personally and professionally.

About You…. (what You Are Skilled At)

You're a proven leader with a passion for operational excellence and a track record of delivering complex infrastructure projects, ideally within the highways sector. You thrive in high-pressure environments and can balance strategic thinking with hands-on execution. Your leadership style fosters collaboration, inspires diverse teams, and drives accountability at all levels.

You're a confident communicator, able to convey complex ideas clearly and effectively to various audiences, from frontline teams to board-level executives. Your commercial acumen allows you to make sound decisions that align stakeholder, customer, and business priorities.

You'll Bring… (your Wealth Of Experience & Qualifications)

• Leadership Experience - Proven ability to lead diverse teams across multi-site operations, driving performance improvements and operational efficiency.
• Operational Excellence - Strong understanding of delivering infrastructure projects with a focus on safety, quality, and customer satisfaction.
• Commercial Acumen - Experience in financial management, cost control, and revenue growth in a fast-paced, complex environment.
• Strategic Thinking - Ability to contribute to high-level strategic initiatives and ensure their seamless execution.
• Relationship Building - Exceptional interpersonal skills to foster trust and long-term partnerships with customers and stakeholders.
  
  

Inclusion and diversity are important to us, we are an equal opportunities employer and value difference. We want and will continue to build an inclusive environment where our people thrive. We firmly believe constantly striving to build a truly diverse workforce is what makes us a strong business and will enable us to continue to solve important problems and deliver unrivalled value to both our customers and clients. If you need any specialist support throughout your application, we will work with you where we can to support your journey with us.

Job Description

• Highways Operations Director JD.pdf (76.96 KB)