Operations Lead - Strategic Projects

Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals.

About the role:

As Operations Lead you will have ownership of the full delivery function and be expected to drive operation excellence, maintain a highly profitable department, own strategic resource management and collaborate effectively with both internal and customer teams.

The role will report to the Business Unit Director (BUD) and have a team of direct reports including, Programme Managers Project Managers, Enterprise Architects, Workstream SMEs and the appropriate regulatory and compliance personnel.

Requirements:

Here are the key skills and experience relevant to this role:

• C-suite and Senior Manager stakeholder management
• Ensure effective and consistent delivery of projects which meets or exceeds customer expectation and leads to repeat business
• Building and motivating teams, creating opportunity for development
• Delivery of departmental profitability levels in line with company targets; contributing to the overall profitability of the business
• Accurate revenue and cost forecasting and recognition within the sector to inform group forecast
• Champion group culture with all staff, customers, partners and suppliers to create and enhance awareness and appreciation of the company brand
• Work with the sales and technical pre-sales teams to demonstrate the company's capability resulting in an increased win rate
• Active participation within the Business Unit's management team; advising and contributing to the overall Business Unit strategy
• Multi-million pound IT Project Delivery
• Broad experience in different project delivery methodologies.

Benefits:

At Sword, our core values and culture are based on caring about our people, investing in training and career development and building inclusive teams where we are all encouraged to contribute to achieve success.

We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life.

In addition to a Competitive Salary, here's what you can expect as part of our benefits package:

Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth.

Flexible working: Flexible work arrangements to support your work-life balance. We can't promise to always be able to meet every request, however are keen to discuss your individual preferences to make it work where we can.

A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well-being, and insurance schemes, an employee assistance programme, discounted cash plan and more.....

At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don't tick all the boxes but feel you have some of the relevant skills and experience we're looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. Your perspective and potential are important to us.

If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.