About Us
We're Civica, and we create software that helps deliver critical services for citizens all around the world. From local government, to education, health, and care, over 5,000 public bodies across the globe use our software to provide essential services to over 100 million citizens.
Our aspiration is to be a GovTech champion everywhere we work, supporting the needs of citizens and those who serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point in our journey to realise that aspiration.
Based in full-time position in Amersham initially during training before moving to hybrid.
This is an exciting opportunity for a proactive and organised individual to join our Payments Team as a Payments Administrator. Working closely with the Payments Team Supervisor, you'll play a key role in supporting the team's smooth operation and ensuring excellent service delivery.
As a Payments Administrator, you'll be at the heart of supporting our customers with their questions and ensuring they have a seamless experience. You'll manage day-to-day tasks such as handling queries via email and phone, taking payments, and assisting customers with their questions about their private health payments and coverages. You'll also play a key role in maintaining smooth operations within the team, from managing correspondence to supporting various administrative activities. This is a customer-focused role where your professional and friendly approach will help create a positive and efficient experience!
This is a fantastic opportunity for an organised and detail-oriented professional to build on their existing skills and take on a role they can truly make their own. We're seeking someone with a positive, can-do attitude who is ready to make a difference. The ideal candidate will have:
Why You'll Love Working with Us
As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.
We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect:
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