By Joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.
Cash Services is an enterprise-wide utility providing financial integrity and efficiency through comprehensive payroll management, strategic cash flow optimization and robust payment capabilities controls, empowering our organization to thrive and our employees to succeed.
Payment Controls Operations, as part of Cash Services, is responsible for enabling a framework for movement of funds risk and portfolio governance oversight for Citi. Leads strategy and initiatives to implement new or enhanced governance processes and enable operationalization of enterprise-wide standards.
Key Responsibilities:
- Oversees the development, implementation and application of operational risk policies, technology and tools, and governance processes to create lasting solutions for deliverables on movement of funds governance as a core enterprise capability.
- Governance and oversight of movement of funds, large payment controls system or process and application integration initiatives, serving as an oversight function working with lines of businesses or in business risk and control teams.
- Research, document and exports best practices and common risk, controls, and corrective actions through Framework Papers
- Develops and maintains relationships across the business users and Lines of Defense to better understand and deliver control and oversight requirements.
- Oversees directly related control designs, with intention of ensuring efficiency of payment controls and/ or lines of business executed and tested controls
- Analyze and build a comprehensive list of relevant controls associated with the LAPC (Large Anomalous Payment Control) rules engine, to ensure proper governance and oversight by its respective accountable owners.
- Assess the effectiveness of existing controls, identifying areas for improvement, and implementing necessary changes
- Keep Management aware of the risk and control environment of the Business, including emerging risks, through continuous and open communication.
- Act as escalation point centrally to communicate and escalate reviews, concerns, and breaches.
- Ensures that movement of funds related KORs and KRCIs are communicated and understood by Businesses.
- Develop insights for all relevant controls within the organization.
Qualifications:
- Significant experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry.
- Track record leading Control related projects and programs
- Ability to see the big pictures with high attention to critical details.
- Develop and implement strategy and process improvement initiatives.
- Comprehensive knowledge of Citi’s businesses and functions and their risk profiles.
- Developing new ideas and improving current processes to proactively mitigate risks.
- Requires an ability to provide challenge and make recommendation for risk and controls remediation.
- Strong leadership, decision-making, and problem-solving skills.
- Strong analytical skills to evaluate complex risk and control activities and processes.
- Ability to deliver compelling presentations and influence executive audiences.
- Experience with stakeholder management or cross functional teams.
- Excellent communication skills – verbal & written.
- Strategic mindset with the ability to think critically, solve complex problems, and drive innovative solutions through practical outcomes.
- Ability to be responsible for a strategy, process, or control portfolio.
- Expertise in Compliance, Operational Risk Management or other control related function within Financial Services sector
- Expert-level understanding of MCA (Managers Control Assessment) frameworks and processes
- Experienced in Movement of Funds/ Payments Operational Risk. Knowledge of other risk disciplines (market risk, credit risk) a plus.
- Expertise in the following would be beneficial: Processing mapping, Processing Risk, Management Control assessments.
Education:
- Bachelor’s/University degree, Master’s degree preferred
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.
By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:
- Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure
- A discretional annual performance related bonus
- Private medical insurance packages to suit your personal circumstances
- Employee Assistance Program
- Pension Plan
- Paid Parental Leave
- Special discounts for employees, family, and friends
- Access to an array of learning and development resources
Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.
Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.
------------------------------------------------------
Job Family Group:
Risk Management
------------------------------------------------------
Job Family:
Operational Risk
------------------------------------------------------
Time Type:
Full time
------------------------------------------------------
Most Relevant Skills
Analytical Thinking, Constructive Debate, Controls Design, Escalation Management, Issue Management, Operational Risk, Policy and Procedure, Policy and Regulation, Risk Controls and Monitors, Risk Identification and Assessment.
------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.
------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
