Payments Manager

The Vacancy

Job Title: Payments Manager - Cards

Contract Type: Permanent, Fulltime

Location: Bradford, Petersfield, Chatham or London

Working Pattern: Hybrid—typically 1 to 3 days a week in the office. Part-time or flexible arrangements are considered to support work-life balance. A fear of losing your current working flexibility shouldn't hinder you from applying for new opportunities, which is why we aim to match your existing flexible working arrangements where possible.

What We Offer:

• Holidays: 25 days holiday up to 30 days (depending on service)
• Pension: We know it is important to save for the future, that is why we will contribute up to 10%
• Maternity/Paternity: We realise that family time is important, we offer enhanced maternity (after successful completion of probation) and 4 weeks paternity leave
• Volunteering: 2 paid days to ‘give back’ to the charity of your choice
• Development: LinkedIn Learning for all
• Finance: Snoop Premium available to all colleagues
• Medical: Opportunity to opt in for Private Medical Insurance
• Bonus: Discretionary annual bonus

The Role:

As our Payments Manager – Cards, you will be part of the Payment Services team who are responsible for payment channels and regulatory compliance within the Group’s payment ecosystem.

You will be a Credit card and payments SME responsible for delivering strategically important payment initiatives by partnering with our Tech & Change team and Suppliers.

This is an exciting opportunity to act as a Payment Leader within the business, providing expert-level knowledge and advice on payment services

As a Payments Manager – Cards, you will:

• Maintain strong relationships with banking partners and suppliers.
• Responsible for monitoring and understanding upcoming Visa and other Payment regulatory compliance changes and flagging these for action to relevant Tech and Change teams
• Oversee reporting on the service performance of payments processes incl. financial reconciliation
• Implement new payments upgrades and methods that enable product and service innovation.
• Ensure a current understanding and relevant level of knowledge of payments is in place across the business and Group
• Responsible for ensuring that VBG is compliant with all payment requirements and regulations
• Acting as a Expert for the business for all payment providers, you will oversee the onboarding and review process for new suppliers, whilst working closely with Procurement and Supplier Management to maintain current relationships and their deliverables, including the managing the potential risks of all vendors.

What We’re Looking For:

• Analysis experience on credit card and UK Payment (BACS, CHAPS etc) systems
• Hands on experience in working with Credit Card Processors like Fiserv, TSYS, FIS
• Strong experience with Debit Card processing, Payment gateways, Acquirers
• Good knowledge of Visa/Mastercard Operating Regulations and Scheme systems
• Good understanding of UK consumer lending regulatory landscape including PSD, CCA compliance
• Experience working on Digital Wallets, Open Banking and PSD2 SCA compliance would be beneficial
• Great interpersonal; organisational and communication skills (written and verbal)
• Great problem-solving and analytical skills
• Confident, able to build credibility with stakeholders and suppliers
• Ability to handle multiple tasks with perseverance and professionalism
• Proven track record of management of small teams of analysts

The interview process:

1. 15-minute call with Talent Acquisition.
2. 1 hour interview with Shail Rawat – Head of Payments

Offers are subject to satisfactory background checks, including credit, fraud, and employment references.

Who We Are:

At Vanquis, we have a simple purpose: to deliver caring banking so our customers can make the most of life’s opportunities. Established in 1880, we’re now a FTSE All Share company and leading specialist bank. We lend responsibly, providing tailored products and services to over 1.75 million UK customers.

We take care of our colleagues as well as our customers, working hard to create a rewarding and supportive work environment. That means competitive salaries, benefits, and a Group-wide recognition scheme. Everyone can enrol in our pension and after six months, you can join our ‘Buy as You Earn’ scheme.

We’re about more than financial rewards though. We give everyone a voice in the business and room to be their authentic self. And we know you’re here to build your career, so we help every colleague with training and development opportunities. Making sure there’s always something new to learn.

Vanquis Bank is an Equal Opportunity Employer

Here at Vanquis Banking Group, we embrace everyone’s unique strengths and identities to be themselves at work. Regardless of how you identify yourself, your sexual orientation, martial or civil partner status, race, colour, nationality, ethnic or national background, faith, disability, or age – your experiences and background help enrich our teams, and most importantly help support our customers in the best way possible. At the end of the day, it's our people that help us to fulfil the reason why we’re here in the first place: to help put people on a path to a better everyday life.

If there’s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it’s a copy of our application form in another format or additional assistance, we’re available to help. You can contact us at [email protected]

The Company

At Vanquis, we’ve been empowering lives since 1880. As a FTSE All Share company and leading specialist bank, we lend responsibly to over 1.69 million UK customers.

We’re just as committed to our colleagues as we are to our customers, offering competitive salaries, comprehensive benefits, and recognition schemes. With pension plans, our ‘Buy as You Earn’ scheme, and ongoing training opportunities, we create a supportive environment where you can grow and thrive.

Bring your authentic self, find your voice, and build your career with us—because at Vanquis, we believe in making the most of life’s opportunities.