Payments Operations Administrator | Operations

About the Company

At United Trust Bank, we believe that people achieve more together than alone. That’s why we’re dedicated to building great relationships, offering tailored solutions, and providing our clients and broker partners with the support they need to go further. This was true when we first opened our doors, and it’s still our approach today.

About the Rol

eOur Operations team is looking to hire a Payments Operations Administrator on a 6month FTC who will be responsible for monitoring and processing of day-to-day payment operation activity for the centralised function including STP payment release, reconciliations and the daily management of company balances. They will also handle ad-hoc queries from internal and external sources. The candidate will also have opportunity to get involved in project work to improve efficiency for payment related processes throughout the bank

.
This is a hybrid role working 3 days in the office (City of London location) and 2 days working from hom

e.
Responsibilit

• iesEnsure that all outgoing STP payments are approved and released in accordance with the relevant manda
• te.All transactions to be handled within SLA. Any exceptions to be resolved, coordinating with key stakeholders as appropriate, and recorded in line with poli
• cy.Any complaints, issues and near misses to be escalated and recorded promptly as they occ
• ur.Point of contact for payment related queries, from internal and external sourc
• es.Ensure sufficient balances in Nostro accounts to meet daily cashflow requirements, confirming high value transactions with respective desks to ensure efficient fundi
• ng.Complete daily reconciliations of Nostro accounts, documenting and leading the resolution of any exceptio
• ns.Opportunity to get involved in payment related project work, investigating, testing, and implementing system/industry regulation changes and improvements. Documenting processes and updating existing procedur
• es.Involvement in maintaining relationships with banks and payment service providers, contributing to service level revie

ws.
Required Sk

• illsAn understanding of payments schemes (BACS, CHAPS, Faster Payments, Cheque clearing and SWI
• FT).Microsoft Office: Word, Excel, Outl
• ook.Banking Systems (Including Online Banki
• ng).Highly numerate and IT liter
• ate.Good organisational ski
• lls.Accuracy and eye for det
• ail.Experience of payment processing and reconciliation investigati
• ons.Experience in a multi-function team is preferred but not essent
• ial.Experience in working within a small t

eam.
Equal Opportunity Stat

ementWe're an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. During the application process, you will be asked to complete an equality questionnaire on a voluntary basis and any data we collect will be treated confidentially and used for evaluation purposes. This will be for a period of 6 months or longer with your permission. This helps us understand our applicants so we can make sure we are doing everything we can to attract a diverse range of people and ensure our recruitment processes are fair and inclu