People Services Administrator
Company
Location
Bristol, England, United Kingdom
Posted At
5/14/2025
Advertise with us by contacting: [email protected]
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Description
About Us
At National Grid, our commitment to a cleaner, greener energy future is powered by the dedication and ingenuity of our people. Join our team as a People Services Administrator and be a part of something bigger—where your unique skills and passions can make a real difference. Together, we are superpowered.
This is a permanent role - located in our Bristol Office - We offer a hybrid working model.
Job Purpose
This role involves supporting the improvement and implementation of processes to enhance operational efficiency. The job holder will identify opportunities to streamline administrative processes and ensure the accuracy of administrative data across all HR platforms. This position is crucial in maintaining the integrity of our HR systems and supporting the overall effectiveness of the People Function at National Grid.
What You'll Do
A competitive salary £25,000 - £27,000 dependent on capability
As well as your base salary, you will receive a bonus based on personal and company performance and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%. You will also have access to a number of flexible benefits such as a share incentive plan, salary sacrifice car and technology schemes, support via employee assistance lines and matched charity giving to name a few.
More Information
The closing date for this vacancy is 20th May. However, we encourage candidates to submit their applications as early as possible and not to wait until the published closing date. National Grid’s recruitment periods can and may vary. We reserve the right to remove this advert or close it to further applications at any point during the recruitment process.
DE & I statement
At National Grid, we work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office.
Our goal is to drive, develop and operate our business in a way that results in a more inclusive culture. All employment is decided on the basis of qualifications, the innovation from diverse teams & perspectives and business need. We are committed to building a workforce so we can represent the communities we serve and have a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential.
At National Grid, our commitment to a cleaner, greener energy future is powered by the dedication and ingenuity of our people. Join our team as a People Services Administrator and be a part of something bigger—where your unique skills and passions can make a real difference. Together, we are superpowered.
This is a permanent role - located in our Bristol Office - We offer a hybrid working model.
Job Purpose
This role involves supporting the improvement and implementation of processes to enhance operational efficiency. The job holder will identify opportunities to streamline administrative processes and ensure the accuracy of administrative data across all HR platforms. This position is crucial in maintaining the integrity of our HR systems and supporting the overall effectiveness of the People Function at National Grid.
What You'll Do
- Support the People Services Manager with administrative tasks.
- Administer NG to NGED information requests and provide ad hoc data reports.
- Run monthly reports for the NG induction process and evaluate weekly data check reports.
- Maintain SharePoint for employee benefits and keep process maps updated.
- Serve as the point of contact for E5 tasks, including purchase orders and invoices.
- Respond to NGED benefits applications and inquiries (BUPA, Benefits, Pension).
- Liaise with Finance, IT, and E5 for effective communication.
- Assist with security vetting, clearance, and DBS administration.
- Help with system structure updates and monthly reports/audits.
- Address Tripad and ATS queries and provide monthly transport updates.
- Ensure compliance in Resource Link and support employee life cycle administration.
- Respond to DSAR requests and assist with sickness process administration.
- Administer holiday accrual and manage internal post and ID card processes.
- Handle employee requests for mortgages, tenants, and employment references.
- Log IPA’s, PDR’s, fit notes, and ad hoc requests in the HRIS.
- Excellent verbal and written communication skills.
- Knowledge of Resource Link or similar HRIS.
- Ability to manage multiple projects simultaneously and identify priorities.
- Proficient computer skills, with the ability to create and manipulate data outputs.
- Critical thinker and problem solver, with strong attention to detail.
- Capable of handling large volume tasks efficiently.
- Flexible in adapting to changing day-to-day plans.
- Experience working with ticket-based systems.
- CIPD Level 3 would be a bonus
A competitive salary £25,000 - £27,000 dependent on capability
As well as your base salary, you will receive a bonus based on personal and company performance and a competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%. You will also have access to a number of flexible benefits such as a share incentive plan, salary sacrifice car and technology schemes, support via employee assistance lines and matched charity giving to name a few.
More Information
The closing date for this vacancy is 20th May. However, we encourage candidates to submit their applications as early as possible and not to wait until the published closing date. National Grid’s recruitment periods can and may vary. We reserve the right to remove this advert or close it to further applications at any point during the recruitment process.
DE & I statement
At National Grid, we work towards the highest standards in everything we do, including how we support, value and develop our people. Our aim is to encourage and support employees to thrive and be the best they can be. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds, and offer flexible and tailored support, at home and in the office.
Our goal is to drive, develop and operate our business in a way that results in a more inclusive culture. All employment is decided on the basis of qualifications, the innovation from diverse teams & perspectives and business need. We are committed to building a workforce so we can represent the communities we serve and have a working environment in which each individual feels valued, respected, fairly treated, and able to reach their full potential.
Advertise with us by contacting: [email protected]
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