Performance Improvement Specialist (Wessex)
Company
Location
London, England, United Kingdom
Posted At
5/15/2025
Advertise with us by contacting: [email protected]
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Description
Location
Blackfriars, GB
Department Name
SH Wessex Route Performance Manager (113660) G1
About Network Rail
Join Network Rail - Where People and Connections Matter
At Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you're not just part of a team - you're part of something that matters to millions. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway. Click here to learn more.
We're committed to creating a diverse, inclusive workplace that reflects the communities we serve. To discover more about our ED&I commitments click here. We value flexibility and understand the importance of a healthy work-life balance. As a Disability Confident Leader, we'll do everything we can to accommodate any needs throughout the recruitment process.
If you're ready to make a real difference, we'd love to hear from you!
Brief Description
To lead and support performance improvement activity across the Wessex Route through the coordination of Incident Learning Reviews, the definition and assurance of performance-related processes, and the tracking of improvement actions across route functions. The role will support the Performance Improvement Team in using tools such as Power BI to maintain visibility of plans, progress, and risks. It will also contribute to the development of route-level performance governance and strategy, while supporting a culture of continuous learning and collaboration across Network Rail and Train Operating Companies.
This role provides a unique opportunity to gain experience across a range of railway functions, including Network Rail Operations, Maintenance, and several Train Operating Companies. The successful candidate will join a supportive team focused on collaboration, learning, and long-term improvement.
About The Role (External)
Salary: £29,354 - £33,684
Been referred by a friend, then please complete this form
We’re an organisation where people matter. We matter to millions.
We offer excellent benefits, including:
🌞 Generous annual leave (28 days plus statutory days), with the option to buy/sell days.
✨ Defined benefit pension scheme.
🚂 75% subsidy on rail and underground season tickets.
🚂 Up to 75% off leisure travel.
🎟 ️ Interest-free travel loan for train and car park season tickets.
🎁 Discounts at stations with your Network Rail pass.
🌍 Flexible/hybrid working arrangements.
🕊 ️ Volunteer leave to make a positive impact.
❤ Healthcare Scheme, GymPass discounts, Cycle to work plus more.
🧸 We offer generous maternity, paternity, and adoption leave to support our employees during significant life moments
Plus, more….
We are proud to be recognised as a Times Top 50 Employer for Gender Equality for the third year in a row.
We are committed to a diverse workplace enriched with representation from diverse cultures, backgrounds and skills. We pride ourselves on creating an environment where difference is embraced, and individuals can thrive. We recognise that the success of the team is dependent on a multi-cultural, multi-disciplined group of individuals, aligned to deliver successful solutions.
At Network Rail, we have a number of employee networks to reflect our diverse population and help to raise issues to the wider workforce and support their membership and support our Everybody Matters strategy, led by our central Diversity & Inclusion team. We have Diversity & Inclusion Champions who take part and lead on many activities, to drive through more initiatives to support an inclusive environment for all its people and promote a professional and positive working environment . For more information on Diversity & Inclusion at Network Rail, please follow this link
Do you consider yourself to have a protected characteristic? If so and you require any additional support with your application, please do not hesitate to contact the Resourcer who will happily assist.
Drugs and Alcohol Standard:
Our Drugs and Alcohol Standard is changing as of 16.01.2023. All propective candidates who have not been offered a conditional role by 16.01.2023 will be required to undergo and pass a drugs and alcohol test. Your application will be rescinded if you record a positive test. All positive drugs and alcohol test results for prospective candidates will be securely held on Sentinel database and a 5 year suspension from applying for a safety critical role, a role which requires PTS certification or a Key Safety role on Network Rail Managed Infrastructure will be enforced.
Network Rail adheres to pre-employment Baseline Personal Security Standard (BPSS), this is government standard for pre –employment vetting. BPSS government standard pre-employment vetting requires Network Rail to screen a potential employee’s unspent criminal convictions and undertake 3 year career checks. Employment at Network Rail is subject to employees meeting the BPSS government standard pre-employment vetting.
C
losing date: 28 th May 2024, late applications will not be accepted. We retain the right to close the advert before the listed closing date based on application volumes.
Blackfriars, GB
Department Name
SH Wessex Route Performance Manager (113660) G1
About Network Rail
Join Network Rail - Where People and Connections Matter
At Network Rail, we're dedicated to keeping passengers and freight moving safely and efficiently across the country. When you join us, you're not just part of a team - you're part of something that matters to millions. We believe that our people are at the heart of what we do, and every role plays a vital part in building a better, more connected railway. Click here to learn more.
We're committed to creating a diverse, inclusive workplace that reflects the communities we serve. To discover more about our ED&I commitments click here. We value flexibility and understand the importance of a healthy work-life balance. As a Disability Confident Leader, we'll do everything we can to accommodate any needs throughout the recruitment process.
If you're ready to make a real difference, we'd love to hear from you!
Brief Description
To lead and support performance improvement activity across the Wessex Route through the coordination of Incident Learning Reviews, the definition and assurance of performance-related processes, and the tracking of improvement actions across route functions. The role will support the Performance Improvement Team in using tools such as Power BI to maintain visibility of plans, progress, and risks. It will also contribute to the development of route-level performance governance and strategy, while supporting a culture of continuous learning and collaboration across Network Rail and Train Operating Companies.
This role provides a unique opportunity to gain experience across a range of railway functions, including Network Rail Operations, Maintenance, and several Train Operating Companies. The successful candidate will join a supportive team focused on collaboration, learning, and long-term improvement.
About The Role (External)
- With reference to the Right Time Railway framework, support the coordination and delivery of Right Time Railway (RTR) group activity across the Wessex Route.
- Provide performance support across all route functions, ensuring a consistent approach to identifying challenges, learning from incidents, and delivering improvements.
- Lead the coordination of Incident Learning Reviews, ensuring learning is captured, actions are agreed, and follow-up activity is monitored and assured.
- Define and support the rollout of performance-related processes and frameworks; provide assurance on compliance and effectiveness.
- Develop and maintain Power BI dashboards to track improvement activities and drive data-led performance conversations.
- Support the Performance Improvement Team with the capture and tracking of performance improvement plans, making use of tools like Power BI to maintain visibility of progress and risks.
- Contribute to the development and operation of performance governance, including input into leadership reviews, strategic planning, and risk registers.
- Support route-level risk management processes by identifying performance risks and ensuring appropriate tracking and escalation where necessary.
- Educated to A-level standard (or equivalent experience)
- Strong understanding of performance improvement principles and approaches
- Experience in project management and/or process implementation
- Excellent stakeholder engagement and influencing skills
- Confident communicator with the ability to facilitate conversations and drive accountability
- Highly organised with the ability to manage competing priorities
- Proficient in data handling and IT systems
- Power BI development experience (including dashboard creation and data modelling)
- Knowledge of railway operations and performance drivers
- Understanding of South Western Railway and Network Rail Wessex Route structure
- Knowledge of Right Time Railway methodology
- Experience in governance, risk management or performance strategy
- Customer-focused mindset with a passion for delivering operational improvements
Salary: £29,354 - £33,684
Been referred by a friend, then please complete this form
We’re an organisation where people matter. We matter to millions.
We offer excellent benefits, including:
🌞 Generous annual leave (28 days plus statutory days), with the option to buy/sell days.
✨ Defined benefit pension scheme.
🚂 75% subsidy on rail and underground season tickets.
🚂 Up to 75% off leisure travel.
🎟 ️ Interest-free travel loan for train and car park season tickets.
🎁 Discounts at stations with your Network Rail pass.
🌍 Flexible/hybrid working arrangements.
🕊 ️ Volunteer leave to make a positive impact.
❤ Healthcare Scheme, GymPass discounts, Cycle to work plus more.
🧸 We offer generous maternity, paternity, and adoption leave to support our employees during significant life moments
Plus, more….
We are proud to be recognised as a Times Top 50 Employer for Gender Equality for the third year in a row.
We are committed to a diverse workplace enriched with representation from diverse cultures, backgrounds and skills. We pride ourselves on creating an environment where difference is embraced, and individuals can thrive. We recognise that the success of the team is dependent on a multi-cultural, multi-disciplined group of individuals, aligned to deliver successful solutions.
At Network Rail, we have a number of employee networks to reflect our diverse population and help to raise issues to the wider workforce and support their membership and support our Everybody Matters strategy, led by our central Diversity & Inclusion team. We have Diversity & Inclusion Champions who take part and lead on many activities, to drive through more initiatives to support an inclusive environment for all its people and promote a professional and positive working environment . For more information on Diversity & Inclusion at Network Rail, please follow this link
Do you consider yourself to have a protected characteristic? If so and you require any additional support with your application, please do not hesitate to contact the Resourcer who will happily assist.
Drugs and Alcohol Standard:
Our Drugs and Alcohol Standard is changing as of 16.01.2023. All propective candidates who have not been offered a conditional role by 16.01.2023 will be required to undergo and pass a drugs and alcohol test. Your application will be rescinded if you record a positive test. All positive drugs and alcohol test results for prospective candidates will be securely held on Sentinel database and a 5 year suspension from applying for a safety critical role, a role which requires PTS certification or a Key Safety role on Network Rail Managed Infrastructure will be enforced.
Network Rail adheres to pre-employment Baseline Personal Security Standard (BPSS), this is government standard for pre –employment vetting. BPSS government standard pre-employment vetting requires Network Rail to screen a potential employee’s unspent criminal convictions and undertake 3 year career checks. Employment at Network Rail is subject to employees meeting the BPSS government standard pre-employment vetting.
C
losing date: 28 th May 2024, late applications will not be accepted. We retain the right to close the advert before the listed closing date based on application volumes.
Advertise with us by contacting: [email protected]
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