Presales Engineer

Who are we?

Humanforce’s vision is to make work easier and life better for frontline and flexible workforces.

Humanforce provides the market leading, best-in-one human capital management (HCM) suite for frontline and flexible workforces - without compromise. Our employee centred, intelligent and compliant HCM suite is highly integrated and composable, and consists of Workforce Management (WFM), HR, Payroll, and Wellbeing.

Humanforce has built strong foundations since its founding in 2002. We help over 2300 customers and almost 1 million employees under management in 30+ countries, across a wide range of industries, including aged, child and health care; education; hospitality; retail; local government and more. Today, we have offices across Australia, New Zealand, United Kingdom, North America and the Philippines.

Customers choose Humanforce because we enable them to deliver an exceptional employee experience, build a compelling employee value proposition, and connect the flow of the world’s talent with the growth, productivity and efficiency objectives of frontline and flexible workforces.

Who you are

You are a solution-oriented person with strong technical skills and a knack for problem-solving. In this customer-facing role, you thrive at translating detailed technical ideas into straightforward plans that instil confidence and clarity into customers. This position offers you the chance to delve deep into the industry, becoming a trusted expert across Payroll, WFM, HR solutions. This is an opportunity to master these domains and empowering clients with comprehensive knowledge and guidance.

What you will do

• Leading discovery calls with customers to better understand their requirements to provide targeted solutions
• Building and delivering detailed software demonstrations
• Support the sales team with product knowledge and technical expertise
• Contribute to our product’s evolution and continuously educate yourself on new feature designs and the product roadmap
• Helping to contribute to pre-sales documentation, including building interactive product demonstrations
• Assisting with responses to bids

What you’ll need

• 5+ years of experience with Payroll, WFM or HR software
• Complex enterprise sales cycle experience
• Strong verbal and written communication skills with the ability to work autonomously and lead key conversations, influencing at a c-suite level
• Strong problem-solving and analytical skills
• Ability to understand and articulate complex technical concepts to non-technical audiences
• Strong organisational and time management skills, with the ability to manage multiple tasks and projects simultaneously
• High level of attention to detail
• Ability to work independently and as part of a team
• Proficiency in using sales and demo automation tools
• Complex enterprise sales cycle experience

Our values

• We are bold
• We are all in
• We are customer obsessed
• We do what we say
• We are good humans

Our approach to flexibility

We are passionate about people making their own decisions about where and when they work. Our aim is to facilitate hybrid working (mix of in the office and from home) where possible to support our people to be effective, empowered, and productive to achieve both their career and personal goals. Because we recognise that working flexibly means different things to different people, flexible working exists in many forms.

Benefits

• A flexible working environment
• The opportunity to be part of a fast-growing tech company
• A focus on development with access to Go1
• Paid parental leave and Quarterly Wellbeing Days
• Employee talent referral scheme (know great people, be rewarded)
• A fun and friendly culture working with passionate and talented people
• A work environment where you can genuinely improve the world of work!

We are a diverse and dispersed organisation and are actively looking to grow our team with individuals from all diverse backgrounds. We encourage applicants from all backgrounds, cultures, ages, genders, neurodiversity, religions, sexual orientations, and experiences to apply.