Pricing Strategy & Transformation Analyst

London, England, United Kingdom

7/26/2023

We’re a leading online reviews platform, free and open to all. Our mission is to be a universal symbol of trust. We are well on our way — but there’s still an exciting journey ahead of us. Do you want to join us at the heart of trust?

As Pricing Strategy Analyst you will play a key role in the establishment of Trustpilot’s new monetization ‘center of excellence’. Your remit will be global, with your main focus being the delivery of mission-critical projects which will help the Pricing & Monetization function to shape and execute the yearly plan.

Specifically, you will use your data analysis, business acumen, and problem-solving capabilities to identify, size and evaluate fruitful monetization opportunities. Examples of projects you will deliver will vary from building ad-hoc analyses & models, to taking the lead of a working group with stakeholders across Product, Marketing, Finance, to developing new pricing frameworks. You will also support the Head of Pricing and Monetization in preparing board-level presentations on Pricing Strategy and monitoring performance against goals.

Sitting within the ‘Strategy and Architecture’ arm of the team, you will be a critical player in the emergence of new innovative pricing models and you will be asked to analyze, scope, and define potential new business opportunities. To be effective in this role, you will need an inquisitive mindset, a collaborative nature, and the willingness to ‘roll up your sleeves’ in order to turn your insights into actions.

What You'll Be Doing

• Conduct commercial and pricing analysis, turning it into actionable insights
• Present back findings to senior stakeholders to drive pricing strategy
• Become the authority on customer & market price sensitivity
• Define global pricing for use across sales channels and performance marketing
• Plan annual calendar of promotions, deploying, tracking and building upon learnings
• Design and continuously improve business rules for discounts and use of promotion eligibility
• Monitor market and competitor offerings and packaging constructs

Who You Are

• Proven track record of how your data analysis and commercial acumen helped you deliver results either through previous work experience or during your studies.
• Ability to perform advanced excel modelling, and to quickly establish cause-effect relationships between KPIs in order to perform root cause analyses.
• Familiarity with different pricing and subscription models across SaaS and B2B markets
• Desire to create growth opportunities, whilst never neglecting the customer experience
• Ability to navigate matrixed and global organizations
• Beneficial to have experience in a strategy or finance function, with exposure to: working with external stakeholders, performing desk research, and applying strategy frameworks (2x2s, PESTELs, SWOTs).
• Previous SaaS B2B experience or marketplace/ecommerce experience is a bonus

What’s In It For You

• A range of flexible working options to dedicate time to what matters to you
• Competitive compensation package + bonus
• 28 days holiday plus two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
• Rich learning and development opportunities supported through the Trustpilot Academy, LinkedIn Learning and Blinkist
• Pension and life insurance
• Health cash plan, online GP, 24/7, Employee Assistance Plan
• Full access to Headspace, a popular mindfulness app to promote positive mental health
• Paid parental leave
• Season ticket loan and a cycle to work scheme
• Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities and team socials.
• Free breakfast and lunch in the office on Tuesdays and Wednesdays along with extra treats throughout the month — think ice cream carts, chocolate fountains and cocktail/mocktail bars, to name a few
• Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts and more.
• Independent financial advice and free standard professional mortgage broker advice

Still not sure?

We are Open to All, which means we want everyone to feel like they can see themselves at Trustpilot. We're keen to hear about your experiences as well as how you can help to create a fantastic culture for our amazing Trusties. So, don't worry if you're looking at this job description and feel like you don't meet all the requirements, we'd still really like to hear from you!

About Trustpilot

At Trustpilot, we’re passionate about our mission to offer a free and open to all review platform, built on collaboration. For consumers, we’re a place to connect with and influence businesses. For companies, we’re a platform for progress; a way to improve and innovate by engaging and collaborating with consumers.

We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be a tangible symbol of trust in an ever-changing world. With vibrant office locations all around the world and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas.

Our purpose is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense.

A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go.

Join us at the heart of trust.

Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religion, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.

Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.