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Description
Principal Consultant – IT Price Benchmarking
Information Services Group (ISG) is a leading technology insight, market intelligence and advisory services company, serving more than 500 clients around the world to help them achieve operational excellence.
ISG supports private and public sector organizations to transform and optimize their operational environments through research, benchmarking, consulting and managed services, with a focus on information technology, business process transformation, program management services and enterprise resource planning
. With more than 1,400 employees worldwide, we operate in 21 countries.
Wanted:
Dynamic and creative individual ready to connect with a like-minded team. You’ll enjoy all the autonomy you need to help our clients make their IT faster and more effective. Free reign for free spirits doesn’t mean you’ve got to go it alone.
Changing the world - Your deep knowledge of added value of digital technologies will enable you to help our customers innovate their business models with new digital products and services.
Position Overview
- Being part of a global, experienced price benchmarking team focused on delivering market price intelligence and benchmarking services for both enterprise clients and service providers.
- Highly collaborative and supportive working atmosphere.
- Numerous opportunities for personal development and relationship building across the firm, by taking a leadership role in shaping our benchmarking offerings.
Role & Responsibilities
- Serve as an IT benchmarking Subject Matter Expert (SME) for ProBenchmark subscribers and for price benchmarking in general
- Working thorough team members in sales and client success, provide SME and technical sales support for new and renewing clients
- Coordinate customer support requests for benchmarking SME support with advisors and at times, deliver that support as required
- Provide oversight and direction with the global ProBenchmark team regarding pricing model changes, based on customer feedback
- Provide leadership on price data gathering across the firm
- Lead production of pricing research (trends reports, research, white papers, webinar content), coordinating inputs from across the organization
- Serve as benchmarking SME for project-based benchmarking initiatives
Required Skillsets
- 5 years+ of professional experience in the IT benchmarking, consulting and IT service industry, including deep understanding of service and pricing related to large-scale outsourcing contracts.
- 5 years+ delivery experience, including managing benchmarking projects and teams, successful client relationship management, and multi-project oversight.
- Experience and proven track record of presenting to, and interacting with, senior pricing and benchmarking staff, as well as executives at enterprise clients and IT service providers
- Strong analytical skills coupled with the ability to effectively articulate insights and recommend actions
- Strong organization and project-management skills, including the ability to influence others across the organization to support key objectives related to the roles and responsibilities of the position
Education
- Bachelor of Arts or Science degree in a technical or scientific field
- MBA or another advanced degree(s) desirable
At ISG, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our communities. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. ISG is proud to be an equal opportunity workplace and we are committed to creating an inclusive environment for all employees. The more diverse and inclusive we are, the better our work will be.
The duties and responsibilities described in this job description may not be a comprehensive list. Additional tasks may be assigned to the employee from time to time and/or the scope of the job may change as necessitated by business demands. 
