Job Title: Private Client Administrator - 6 Month Fixed Term Contract / Secondment
Function: Commercial
Location: Head Office, 319 St Vincent Street, Glasgow
Job Level: (Internal Reference Only) 2
Contract: Full Time / 6 Month Fixed Term Contract - Monday to Thursday, 08:30am – 5pm & Friday, 08:30 – 13:30 (35 hours p/w) – there will be a requirement for some travel to The Dalmore distillery and our other distilleries for meetings & client events, plus some occasional overnight stays. This is a hybrid role where you will work in the office 3 - 4 days per week.
Date vacancy will close: 13th June 2025. Where we receive high numbers of applications we may close vacancies early. If you think this is the right opportunity for you please don't delay in applying!
Who we are:
Born in Glasgow, made in Scotland and enjoyed around the world. Whyte and Mackay is home to a collection of multi-award-winning global whisky brands led by The Dalmore, Fettercairn, Jura and Tamnavulin. Our mission is to be a driving force in whisky, renowned for building brands that stand-out. Enabled by our brilliant community of 700 colleagues, reaching across 16 countries and counting. We're led by our values, continuing to grow and invest and looking for great talent to join our brilliant community. Ready to hear more?
What the opportunity looks like:
The Private Client Administrator will support the Private Client Experience Manager in delivering project excellence both back of house and front of house for Ultra High Net Worth Private Clients (UHNW). The main areas of responsibility are in supporting the PC Experience Manager to deliver the “My Masterpiece” bespoke packaging program. You will coordinate the on-time delivery of bespoke bottling projects via our NPI (New Product Implementation) process. You will ensure our client database management system is watertight and providing administrative team support to the Private Client Relationship Manager and Rare Whisky Director.
All training and support will be provided.
- Responsibility for the briefing of external design agencies for the artwork stages of the Private Client Cask Bottling Projects.
- Support the Private Client Experience Manager with the development and creation of luxury lifestyle products for sale.
- Coordinating orders for replenishment stock, preparing and sending out from Glasgow office all the whisky samples and physical items that are sent out to clients.
- Raise all department purchase orders onto Tropos (in house system).
- Booking hotel accommodation and supplier’s services for client/team visits.
Skills and experience that will help you be a success:
For this role we're looking for:
- This role would be ideal for someone looking to start and develop their career in the drinks industry working within a Rare Whisky, luxury Sales and Marketing environment which looks after Ultra High Net Worth clients of The Dalmore.
- Client, consumer or customer service experience.
- Some experience in a business environment and / or experience of product development would be an advantage but is not essential.
- Good computer skills with a strong working knowledge and understanding of Microsoft Office applications including Excel, PowerPoint, Word, Outlook to an intermediate level.
- Strong attention to detail.
- Strong interpersonal skills – can communicate clearly and persuasively.
We believe that everyone has the potential for growth in our roles! You may feel you don't tick every box for this role, but if you believe you have relevant experiences that could help you succeed we'd much rather you apply rather than rule yourself out based on any self-limiting beliefs!
Why join us:
We offer a competitive salary, bonus package, life assurance, competitive pension, excellent product allowance, 35 days annual leave, plus enhanced family friendly policies.
Our application process:
If you like what you’ve read and want to explore this opportunity further, please apply before the closing date listed at the top of the advert.
Our team read each and every application, therefore you'll hear back from us in due course.
Should you require any adjustments to our recruitment process to help you be at your best then please contact us at
[email protected] and we'll do what we can to support.
