Process Controller

Ellesmere Port, England, United Kingdom

4/3/2025

Salary - £36805

Work Type - Onsite

Job Location - Sutton Hall Water Treatment Works, Glencoe Road, Great Sutton, CH66 4NA

Role Type - Permanent

Employment Type - Full Time

Working Hours - 37.0 Hours per Week

United Utilities’ (UU) purpose is to deliver great water for a stronger, greener and healthier North West of England. We are committed to providing our services in a way that respects the environment, supports the economy, and benefits society.

We value diversity, inclusion and innovation in our workplace, and we foster a culture where our people can grow, excel, and be themselves.

We uphold our ethics, values and business model to fulfil our mission and, by setting clear goals and objectives, we create sustainable long-term value for our colleagues, customers and communities. Whether you work with a team that shares your vision or join a network of peers with similar interests, you will find a welcoming and supportive organisation to be part of.

We’ve got a lot to offer. You’ll be part of a thriving FTSE 100 company and will enjoy a range of core benefits that reflect your value and value contribution.

Benefits

• A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
• A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
• Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
• A comprehensive healthcare plan through our company-funded scheme
• MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
• Best Doctors
• Salary Finance
• Wealth at Work courses
• Deals and discounts
• EVolve Car Scheme
• Employee Assistance Plan
• Mental health first aiders
• ShareBuy
• MORE Choices flexible benefits
• Enhanced parental leave schemes
  
  

Job Purpose

You will be part of a team of Process Controllers and Field Service Engineers who are responsible for the safe effective operation, maintenance and optimisation of Water production assets.

Working in a dynamic modern operational environment, undertaking proactive, planned and reactive activities you will contribute to the achievement of regulatory, financial, customer and key business performance targets.

Accountabilities & Responsibilities

Working within a clear framework of Quality Assurance and Standard Operating procedures you will be expected to develop close working relationships, to proactively identify operational problems likely to result in compliance and customer service issues and investigate and deliver actions to improve performance and efficiency of production assets. You will be responsible for:

• Manage and optimise water treatment sites along with multiple water facilities to ensure efficient operation.
• Maintain necessary skills, competence, and role-specific proficiency under the WATER LTO Scheme, while working towards an accredited qualification and completing relevant training courses.
• Complete planned cyclic tasks on schedule, document reactive tasks promptly, and review weekly performance to provide input and support.
• Deliver accurate and reliable asset performance information, analyse recurring process issues, and recommend effective solutions.
• Commit to health, safety, technical, and behavioural training standards, ensuring alignment with organisational requirements and contributing to ongoing operational improvements.
• Participation in out of hours Standby rota when fully trained.
  
  

Technical Skills & Experience

• Demonstrates resilience, self-motivation, and technical competence, with the ability to work effectively both independently and as part of a team.
• Possesses strong diagnostic, planning, and organisational abilities to support efficient operations and problem-solving.
• Capable of conveying information and data clearly and effectively across diverse audiences.
• In-depth understanding of safe systems of work, company policies, statutory regulations, and operational, maintenance, and administrative procedures.
• Extensive knowledge of water treatment processes, reinforced by job-related training and experience, alongside proficiency in systems such as PLC, HMI, SCADA, SAP, purchase cards, and specialist equipment like breathing apparatus, lifting equipment, and confined space gear.
  
  

This role may not be eligible for the visa sponsorship

Qualifications

• To be successful in this role, you will need to be have good numeracy skills, be computer literate and able to carry out reporting and other information recording activities across a variety of platforms.
• A minimum of 5 GCSE's grades A-C or equivalent (which must include Maths, English and a Science or Technology subject).
• A Full UK Driving Licence is required to carry out this role.
  
  

We rely on every employee to ensure our customers receive the best possible service, day in, day out. In return, we ensure that you will be well rewarded for your efforts, from an excellent salary through to development opportunities that will really kick start a thriving career here at UU.