Product Information Management (PIM) Consultant

London, England, United Kingdom

8/6/2024

Job Description

PIM Consultant

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Location: United Kingdom

Type: Full-time

Department: Digital

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Summary

The leader must demonstrate an ability to anticipate, understand, and act on evolving customer needs, both stated and unstated. Through this, he/she must create a customer-centric organization and use innovative thinking frameworks to foster value-added relations. With the right balance of bold initiatives, continuous improvement, and governance, the leader must adhere to the delivery standards set by the client and eClerx by leveraging the knowledge of market drivers and competition to effectively anticipate trends and opportunities. Besides, the leader must demonstrate a capacity to transform, align, and energize organization resources, and take appropriate risks to lead the organization in a new direction. As a leader, the candidate must build engaged and high-impact direct, virtual, and cross-functional teams, and take the lead towards raising the performance bar, build capability and bring out the best in their teams. By collaborating and forging partnerships both within and outside the functional area, the leader must work towards a shared vision and achieve positive business outcomes.

Role Overview

We look for people driven by a desire to contribute, be challenged and grow. Our people make a special company and are a key competitive advantage. Build out our Product Information Database as part of our strategic plan. You will work across one of our Golden Business Enterprises to improve our digital presence by setting up a world class Product Information Database. You will influence key stakeholders within various global business functions to drive project completion. You will leverage a variety of systems/tools to create better data that will inform decision making.

Responsibilities

• Manage relationship with offering managers and build an understanding of the business products:
• Engage with the offering managers on a regular basis and get the required product data in a timely manner.
• Share knowledge about how the Product Information Management (PIM) system works with the offering managers.
• Design and agree with offering managers on standard PIM data fill templates.
• Manage the product data using the PIM Informatica 360 system:
• Add new products to the PIM system as part of the new product introduction (NPI) process.
• Lead projects for sharing data from PIM system to other consumers (websites, e-commerce platforms etc.)
• Audit the product data in the system identifying data quality problems and finding solutions to fix them.
• Respond to data problems reported by other teams.
• Work across multiple teams to update the existing product data in the PIM system as needed.
• Build a deep understanding of the PIM Informatica 360 system and its integration with other systems.
• Work across other internal teams to bring best practices in data management to the team.
• Manage external vendors.
• Analyse product data and make recommendations.
• Lead process improvements.
• Develop/maintain dashboards.
• Prepare reports
  
  

Eligibility Requirements

• Bachelor’s Degree preferably in engineering, marketing or business administration with at least 8+ years of experience into working knowledge of Product Information Management (PIM), Informatica 360 is a plus.
• Proven ability of data processing (data transformation, statistical analysis, data organization etc.)
• Intermediate SQL knowledge (ability to create simple tables, import data and run queries for analysis purposes). Knowledge of a scripting language like Python is a plus.
• Advanced skills in Excel data manipulation.
• Understanding of IT systems.
• Working knowledge of Content Management Systems (Adobe Experience Manager is a plus).
• UX/UI basic knowledge: the ability to understand customer’s digital journeys with direct implication in conversion rate.
• 3-5 years of experience in Digital Marketing.
• Strong written, verbal and presentation skills in English. Other languages are a plus.
• Self-starter with strong ability to work independently as well as in cross functional teams.
• Strong communication skills in face to face and virtual settings.
• Strong project management skills.
• Planning and organizational skills.
• Problem solving skills.
• Great commercial acumen in sales and marketing processes.
  
  

About EClerx

eClerx provides business process management, analytics, and automation services to a number of Fortune 2000 enterprises, including some of the world's leading companies across financial services, cable & telecom, retail, fashion, media & entertainment, manufacturing, travel & leisure, software and high-tech. Incorporated in 2000, eClerx is one of India's leading process management and data analytics companies and is today traded on both the Bombay and National Stock Exchanges of India. eClerx employs 17,000+ people across its global sites in the US, Canada, UK, Australia, Italy, Germany, Switzerland, Dubai and Singapore, along with its delivery centers in India and Thailand. For more information, visit https://jobbio.com/eclerx .

eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. We are also committed to protecting and safeguarding your personal data. Please find our policy here .